---
title: "Provision of IT Managed Services"
ocid: "ocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "RED KITE COMMUNITY HOUSING"
published: "2021-01-07"
---

# Provision of IT Managed Services

Buyer: RED KITE COMMUNITY HOUSING  
Current stage: Award  
OCID: ocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4

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## Summary

The procurement process titled "Provision of IT Managed Services" was conducted by Red Kite Community Housing, located in High Wycombe, England. This tender, classified under the industry category of IT services, followed an open procurement method and is at the Award stage. The contract, valued at £3,400,000, was signed on 16 December 2020 and covers the period from 5 August 2020 to 4 August 2023. The tender process concluded on 17 July 2020.

This contracting opportunity presents a significant avenue for growth for small and medium-sized enterprises (SMEs) in the IT services sector, particularly those specialising in managed services, cloud hosting, and technical support. Businesses with expertise in transitioning IT services and providing ongoing managed support would be especially well-suited to compete in future tenders with similar specifications, allowing them to enhance their service offerings and establish long-term relationships with organisations like Red Kite Community Housing.

## Notice

Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP's primary and secondary datacentres and takes a number of other services as part of the managed services provision.This contract encompasses two areas - the transition from the current to the new managed service provision and the ongoing managed services provision.The ongoing service will include:- Private cloud hosting;- Backup and disaster recovery;- Full Service Desk provision, including an on-site resource at RK's Head Office;- Systems monitoring;- Support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and- Penetration testing.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a647dfe7-f95b-4af7-a6e7-e61033f6cc81 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jan 2021 |
| Submission deadline | 17 Jul 2020 |
| Future notice date | Not specified |
| Award date | 16 Dec 2020 |
| Contract period | 4 Aug 2020 - 4 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,400,000 |
| Lots value | Not specified |
| Awards value | £3,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RED KITE COMMUNITY HOUSING |
| Locality | HIGH WYCOMBE, BUCKS |
| Post town | Hemel Hempstead |
| Postcode | HP11 1JU |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ13 Buckinghamshire |
| Local authority | Buckinghamshire |
| Electoral ward | Tylers Green and Loudwater |
| Westminster constituency | Wycombe |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROCK IT SPECIALISTS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Jan 2021 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a647dfe7-f95b-4af7-a6e7-e61033f6cc81

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a647dfe7-f95b-4af7-a6e7-e61033f6cc81
  7th January 2021 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN161131
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.redkitehousing.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4.json.