---
title: "CRM and SharePoint support contract"
ocid: "ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INFORMATION COMMISSIONER'S OFFICE"
published: "2022-02-10"
---

# CRM and SharePoint support contract

Buyer: INFORMATION COMMISSIONER'S OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3.json)

## Summary

The INFORMATION COMMISSIONER'S OFFICE is seeking a contractor for a "CRM and SharePoint support contract" to provide essential IT services in the United Kingdom. This procurement process is currently complete, with the contract value set at £300,000. The procurement method used was selective, specifically a call-off from a framework agreement, and the contract period spans from 1st October 2021 to 30th September 2023. The tender, classified under CPV code 72000000, focuses on consulting, software development, and IT support services.

This contract represents a significant opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage in providing specialized IT support services. Businesses with expertise in CRM systems, SharePoint, Azure, and SQL support would be particularly well-positioned to compete for similar future tenders. Successful engagement in such contracts can bolster their growth and enhance their market presence within the IT services industry.

## Notice

Services - Technical CRM support - Technical SharePoint support - Technical Azure support - Technical SQL support - SharePoint online implementations and associated migrations from on-prem Supported Items - CRM server farm and associated web services - SharePoint server farm - SharePoint site collections for EDRM and ICE documents and associated sites, including search - SharePoint office web apps - SQL servers associated with SharePoint and CRM farms - Development environment in Azure

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4915a84f-3fe5-46aa-ae1f-cfdd3bfb94eb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2022 |
| Submission deadline | 30 Sep 2021 |
| Future notice date | Not specified |
| Award date | 14 Oct 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INFORMATION COMMISSIONER'S OFFICE |
| Locality | WILMSLOW |
| Post town | Stockport |
| Postcode | SK9 5AF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Wilmslow West and Chorley |
| Westminster constituency | Tatton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KAINOS SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Feb 2022 at 17:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4915a84f-3fe5-46aa-ae1f-cfdd3bfb94eb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4915a84f-3fe5-46aa-ae1f-cfdd3bfb94eb
  10th February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11669932-96af-4486-9b14-c3f5f89c70e3.json.