---
title: "Crisis Resilience Fund - Payments"
ocid: "ocds-b5fd17-11705525-16f5-4813-8582-9155556c3a7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11705525-16f5-4813-8582-9155556c3a7d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11705525-16f5-4813-8582-9155556c3a7d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11705525-16f5-4813-8582-9155556c3a7d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Hampshire County Council"
published: "2026-09-04"
---

# Crisis Resilience Fund - Payments

Buyer: Hampshire County Council  
Current stage: Award  
OCID: ocds-b5fd17-11705525-16f5-4813-8582-9155556c3a7d

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## Summary

Hampshire County Council procured a specialist fund disbursement service for its Crisis and Resilience Fund, which supports households experiencing financial hardship or unexpected financial shocks. The service provides secure, scalable payments through cash-equivalent payments and/or vouchers, enabling the Council to distribute assistance to eligible households. It also covers the operational capability needed to manage changing demand, work effectively with partners, and maintain governance, assurance, transparency and auditability. This is a public service and financial services requirement, including benefit-payment administration. Delivery is for Hampshire County Council in the South East of England. The requirement is suitable for small and medium-sized enterprises, and is relevant to payment platforms, voucher providers, financial-service operators and organisations experienced in administering public or community support funds.

The procurement is complete and has been awarded to Evouchers Limited. The award was made on 3 August 2026 through a selective call-off from a framework agreement. The tender submission deadline was 17 July 2026 at 2pm. The awarded value is £450,000, representing the maximum budget available; actual spending depends on demand and transaction volumes. The contract runs from 1 September 2026 to 31 March 2029. Hampshire County Council established the Crisis and Resilience Fund on 1 April 2026 through the Department for Work and Pensions. The contract covers the full payment-disbursement requirement rather than separately identified lots. The selected supplier is a small or medium-sized enterprise. The published outcome records an active award and a completed procurement process.

For suppliers that did not win this contract, the award demonstrates a defined public-sector demand for secure, flexible distribution of household hardship support through vouchers or cash-equivalent payments. A credible competitor for this buyer would need a payment or voucher platform that can scale with fluctuating transaction volumes, distribute assistance reliably, and protect sensitive payment operations. It would also need to support partnership working with public bodies and community organisations, with clear controls for governance, assurance, transparency and audit. Evidence of handling benefit, welfare, emergency-support or other high-volume disbursement programmes would strengthen credibility. The requirement is accessible to SMEs, so a specialist provider with a focused payment product and demonstrable operational resilience could compete effectively against larger financial-services organisations when comparable demand is next tested.

## Notice

Hampshire County Council has awarded a contract to a specialist third-party provider to deliver fund disbursement services in support of the Council's administration of the Crisis and Resilience Fund (CRF). The CRF was established by the Department for Work and Pensions (DWP) on 1 April 2026 to provide timely assistance to households experiencing financial hardship or unexpected financial shocks. The contract will provide a secure and scalable payment solution capable of distributing support through cash-equivalent payments and/or vouchers. The service must be able to respond to fluctuating levels of demand, support effective partnership working, and maintain appropriate standards of governance, assurance, transparency and auditability. The contract value stated in this notice represents the maximum budget available under the contract. Actual expenditure may be lower, as the contract is based on service demand and transaction volumes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/65c9d8f9-7d49-410b-b252-c7edac3f45c0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Aug 2026 |
| Contract period | 1 Sep 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £450,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Hampshire County Council |
| Locality | WINCHESTER |
| Postcode area | Southampton |
| Postcode | SO23 8UJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Michael |
| Westminster constituency | Winchester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EVOUCHERS LTD |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services

### Codes

- 66000000 - Financial and insurance services
- 75200000 - Provision of services to the community
- 75310000 - Benefit services

## Release History

- 4 Sep 2026 at 13:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/65c9d8f9-7d49-410b-b252-c7edac3f45c0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/65c9d8f9-7d49-410b-b252-c7edac3f45c0
  4th September 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hants.gov.uk

## Provenance

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