--- title: "Soft Market Testing - Payroll and HR services for Direct Payments" ocid: "ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LONDON BOROUGH OF HACKNEY" published: "2020-09-09" --- # Soft Market Testing - Payroll and HR services for Direct Payments Buyer: LONDON BOROUGH OF HACKNEY Current stage: Planning OCID: ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c.json) ## Summary The London Borough of Hackney is currently in the planning stage of a procurement process titled "Soft Market Testing - Payroll and HR services for Direct Payments." This process is aimed at enhancing the borough's direct payment service offerings, particularly in relation to payroll, human resources, and insurance services. The engagement end date for interested parties to submit their input is 2nd October 2020. This procurement falls under the categories of Administration, Defence and Social Security Services, as well as Health and Social Work Services, and the service will be delivered in the United Kingdom. This tender presents significant opportunities for businesses specialising in payroll, HR, and insurance services, particularly those with experience in dealing with adult social care direct payment clients. Companies that excel in customer service and can offer a comprehensive payroll service or indemnified HR support are well-suited to compete. With the anticipated growth in the number of clients using direct payments, businesses aiming to expand in the social care sector could greatly benefit from engaging in this market testing exercise. ## Notice Soft Market Testing Payroll, HR and Insurance services for Direct Payments ____________________________________________________________________________ London Borough of Hackney is currently reviewing and transforming its direct payment service offer. The existing payroll service for managed accounts has been in place for some time and we are now in a position to review and update the offer. Alongside this, Hackney's direct payment team has dealt with HR issues for people with direct payments in house and we would like to understand what type of indemnified HR services might be available on the market. We are also wanting to take the opportunity to look at insurance offers for people using Direct Payments. For all services we would be seeking companies which: Have previous experience of working with Adult Social Care direct payment clients Offer excellent customer service Specifically for Payroll services: Provide a first class payroll service making PA employment as simple and practical as possible, including: Statutory Sick Pay (SSP) PAYE deductions P11Ds, P60s and P45s Calculating holiday pay Statutory Maternity Pay (SMP) Shared Parental Leave (ShPL) Student loan deductions Other statutory payments Assist clients to manage their funds offering a Managed Account service; Complete individual finance returns for submitting to the local authority; Assist with any pay and related queries and questions Specifically for HR Services Access to qualified HR specialists Assist with contracts of employment; calculating affordable wage rates; identify equipment that may help you achieve your personal outcomes and keep up-to-date with all employment related legislation and regulation; Offer easily accessible support when clients need it - whether it's adjusting contracts of employment; dealing with work related issues or providing support and assistance to clients employees Assist you with pension duties for your staff. Access to legal insurance Volume of work: London Borough of Hackney (LBH) currently has approx 180 people using our current payroll system. It is the strategic direction for the council to increase DPs and therefore we would anticipate at least a 10% increase year on year. LBH does not currently contract out an HR service but if we did we would need the service to be able to offer a service for approximately 200 clients. Again this would increase we would anticipate at least a 10% increase year on year. Insurance Services Specifically for insurance: Employers' Liability and Public Liability Redundancy cover, personal accident cover theft cover. Registering an interest If you are interested in participating in the soft market testing exercise please click the link to complete the following: Sot market testing Questionnaire Closing date: 3rd October 2020 Disclaimer: This is not a full procurement exercise and London Borough of Hackney does not in any way commit itself to conducting one now or in the fut ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83c4a03c-4ba8-4da7-ab1c-13c02de4c095 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Sep 2020 | | Submission deadline | Not specified | | Future notice date | 2 Oct 2020 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF HACKNEY | | Locality | HACKNEY | | Post town | East London | | Postcode | E8 1DY | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Hackney | | Electoral ward | Hackney Central | | Westminster constituency | Hackney South and Shoreditch | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 85 - Health and social work services ### Codes - 75000000 - Administration, defence and social security services - 85000000 - Health and social work services ## Release History - 9 Sep 2020 at 09:40 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/83c4a03c-4ba8-4da7-ab1c-13c02de4c095 - 4 Sep 2020 at 16:44 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/5e02e8e8-cae2-43a7-89e6-d3116ff53ace ## Documents - https://www.contractsfinder.service.gov.uk/Notice/83c4a03c-4ba8-4da7-ab1c-13c02de4c095 9th September 2020 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/5e02e8e8-cae2-43a7-89e6-d3116ff53ace 4th September 2020 - Early engagement notice on Contracts Finder - https://forms.gle/qyN1S76B5nuP1KGv6 Soft marketing questionnaire for Payroll, HR & Insurance services for Direct Payments ## Notice URLs - http://www.hackney.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11887186-e37d-4dfc-9798-d7088b2c142c.json.