---
title: "Provision of a Ticketing System to Symphony Hall and Town Hall Birmingham"
ocid: "ocds-b5fd17-118cd1ce-6569-4e6b-89ba-ddeaa3f247d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-118cd1ce-6569-4e6b-89ba-ddeaa3f247d9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-118cd1ce-6569-4e6b-89ba-ddeaa3f247d9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-118cd1ce-6569-4e6b-89ba-ddeaa3f247d9.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "B:MUSIC LTD"
published: "2025-01-24"
---

# Provision of a Ticketing System to Symphony Hall and Town Hall Birmingham

Buyer: B:MUSIC LTD  
Current stage: Tender  
OCID: ocds-b5fd17-118cd1ce-6569-4e6b-89ba-ddeaa3f247d9

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## Summary

B:Music Ltd, based in Birmingham, is seeking to procure a hosted ticketing and CRM system for Symphony Hall and Town Hall Birmingham. The tender, classified under the CPV code 30000000 for office and computing equipment (excluding furniture and software packages), is currently in the Tender stage with a deadline for submissions by 7th March 2025. The contract is set to start on 1st August 2025 and will end on 31st July 2028. The procurement method is a selective restricted procedure, with an estimated contract value ranging from £200,000 to £500,000.

This tender presents significant opportunities for businesses that specialise in providing advanced ticketing and CRM systems with capabilities such as web and social media integration, data analysis, and reporting. Companies that can offer innovative solutions in ticketing performance, membership management, and efficient data handling are well-suited to compete. Additionally, as the opportunity is suitable for SMEs, smaller firms with robust system management capabilities and experience in similar projects in the UK, particularly those in the West Midlands, will find this tender advantageous for business growth.

## Notice

B:Music Ltd requires a hosted ticketing and CRM system comprising 1. State of the Art ticketing performance 2. Full integration with web, social media and e-marketing 3. Membership, Fundraising and Development capability 4. Sophisticated and flexible data analysis tools 5. Robust and flexible reporting component 6. System management 7. Efficient data and database management capability

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6587a3a6-28ca-4298-ae0a-e19b561f20a7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2025 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | B:MUSIC LTD |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 2EA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 24 Jan 2025 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6587a3a6-28ca-4298-ae0a-e19b561f20a7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6587a3a6-28ca-4298-ae0a-e19b561f20a7
  24th January 2025 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN169270
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.bmusic.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-118cd1ce-6569-4e6b-89ba-ddeaa3f247d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-118cd1ce-6569-4e6b-89ba-ddeaa3f247d9.json.