---
title: "Direct Internet Access Services renewal Dec 2024-2027"
ocid: "ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-12-31"
---

# Direct Internet Access Services renewal Dec 2024-2027

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc.json)

## Summary

The Financial Ombudsman Service has completed a procurement process for the renewal of Direct Internet Access (DIA) and Cross Connect services, covering the period from December 2024 to December 2027. The procurement, which falls under the industry category of Software Package and Information Systems (CPV code 48000000), was conducted as a single tender action (below threshold). The service will be implemented in London, United Kingdom, with the tender period concluding on 4th October 2024 and the contract commencing on 25th December 2024. The award was made on 28th October 2024 with the final award notice published on 31st December 2024.

This tender represents a significant opportunity for businesses involved in providing internet access and associated services, particularly those capable of delivering services over an extended three-year period. Small and medium-sized enterprises (SMEs) were considered suitable for this tender, indicating a competitive opening for such businesses to engage with large public sector buyers like the Financial Ombudsman Service. This contract, won by GTT EMEA Ltd, highlights the potential for similar businesses to secure high-value contracts and establish long-term relationships with influential public sector organisations.

## Notice

Provision of Direct Internet Access (DIA) and Cross Connect services for a period of three years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ce4f909e-7220-415c-b21e-f8d12cc731c6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Dec 2024 |
| Submission deadline | 4 Oct 2024 |
| Future notice date | Not specified |
| Award date | 28 Oct 2024 |
| Contract period | 25 Dec 2024 - 24 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £53,070 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GTT EMEA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 31 Dec 2024 at 21:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ce4f909e-7220-415c-b21e-f8d12cc731c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ce4f909e-7220-415c-b21e-f8d12cc731c6
  31st December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11b34d8d-8199-4624-a73e-dfa9178f24dc.json.