---
title: "CRM Dynamics Development Partner"
ocid: "ocds-b5fd17-11b89687-dd45-4332-8d9e-ad878724b6cb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11b89687-dd45-4332-8d9e-ad878724b6cb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11b89687-dd45-4332-8d9e-ad878724b6cb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11b89687-dd45-4332-8d9e-ad878724b6cb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2020-11-05"
---

# CRM Dynamics Development Partner

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-b5fd17-11b89687-dd45-4332-8d9e-ad878724b6cb

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## Summary

The procurement process involves NHS Digital acting as the buying organisation for a project titled "CRM Dynamics Development Partner" within the IT services consultancy, software development, and support industry. The contract, valued at £1,700,000, was awarded on 1st October 2019 and will run from 29th July 2019 to 28th July 2022. The procurement method used was selective, with the contract being called off from a framework agreement. The procurement process is categorised under the services sector and encompasses delivery to various locations, including the UK and overseas territories.

This tender creates significant opportunities for businesses, particularly those specialising in IT services, software development, and CRM solutions. Small and medium-sized enterprises (SMEs) with experience in similar projects would be well-suited to engage in future contracts of this nature. The emphasis on partnering for design, development, and support presents a chance for businesses to expand their capabilities and services, especially within the public sector framework utilised by NHS Digital.

## Notice

CRM Dynamics Partner for design, development, implementation and support of CRM Dynamics solutions across the NHS Digital estate. Identified Technology Services 2 framework lot 3 as ideal RTM for this.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/043840d9-8037-42c8-a861-69cae5a3b183 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2020 |
| Submission deadline | 25 Jan 2019 |
| Future notice date | Not specified |
| Award date | 30 Sep 2019 |
| Contract period | 28 Jul 2019 - 28 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,700,000 |
| Lots value | Not specified |
| Awards value | £1,700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 6AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COGNIZANT TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Nov 2020 at 13:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/043840d9-8037-42c8-a861-69cae5a3b183

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/043840d9-8037-42c8-a861-69cae5a3b183
  5th November 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11b89687-dd45-4332-8d9e-ad878724b6cb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11b89687-dd45-4332-8d9e-ad878724b6cb.json.