---
title: "RBGKEW/959 Online Ticketing"
ocid: "ocds-b5fd17-11eb0f50-0807-4d86-a8d2-08db2b06e470"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11eb0f50-0807-4d86-a8d2-08db2b06e470"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11eb0f50-0807-4d86-a8d2-08db2b06e470.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11eb0f50-0807-4d86-a8d2-08db2b06e470.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2021-07-02"
---

# RBGKEW/959 Online Ticketing

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Tender  
OCID: ocds-b5fd17-11eb0f50-0807-4d86-a8d2-08db2b06e470

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## Summary

The procurement process titled "RBGKEW/959 Online Ticketing" is being conducted by the Defra Network eTendering Portal. This open procedure is focused on the services industry, specifically targeting an online ticketing solution for Kew Gardens and Wakehurst, located in London, United Kingdom. The tender period is set to end on 2nd August 2021 at 14:00, and the contract is expected to commence on 29th September 2021, concluding on 25th November 2022. The procurement value is estimated at £940,000. Interested suppliers should note that registration with the BRAVO eSourcing Portal is necessary to participate.

This tender presents a significant opportunity for businesses specialising in online ticketing systems, software development, or customer engagement solutions. Companies that can provide a white label ticketing service and demonstrate experience with transaction-processing software are particularly well-suited to compete. By securing this contract, businesses could gain a stable revenue stream while expanding their client base within the cultural and heritage sectors.

## Notice

RBG Kew are looking to appoint an online ticketing agent to sell tickets for Kew Gardens and Wakehurst through a white label solution via kew.org and direct to the suppliers' customers via their own ticketing website. The supplier will sell tickets for Kew Gardens and Wakehurst daytime and our Kew-run commercial out of hours events such as Lates, wellness events, Glow Wild (Wakehurst), etc. For clarification this does not include Christmas at Kew. Additional information: RBG Kew are looking to appoint an online ticketing agent to sell tickets for Kew Gardens and Wakehurst through a white label solution via kew.org and direct to the suppliers' customers via their own ticketing website. The supplier will sell tickets for Kew Gardens and Wakehurst daytime and our Kew-run commercial out of hours events such as Lates, wellness events, Glow Wild (Wakehurst), etc. For clarification this does not include Christmas at Kew. Tender pack can be downloaded via: https://defra.bravosolution.co.uk/web/login.html Suppliers will be required to register with BRAVO, if not already regsitered. ITT title: RBGKEW/959 Online Ticketing ITT ref: 8907 Project Ref: 33453

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3b70e133-aba0-4005-96f6-51db014a7aa8 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2021 |
| Submission deadline | 2 Aug 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 28 Sep 2021 - 25 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £940,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | SURRREY |
| Post town | Twickenham |
| Postcode | TW9 3AE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 48 - Software package and information systems

### Codes

- 22459000 - Tickets
- 48000000 - Software package and information systems
- 48217000 - Transaction-processing software package

## Release History

- 2 Jul 2021 at 15:18 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3b70e133-aba0-4005-96f6-51db014a7aa8
- 2 Jul 2021 at 15:10 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3b70e133-aba0-4005-96f6-51db014a7aa8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3b70e133-aba0-4005-96f6-51db014a7aa8
  2nd July 2021 - Opportunity notice on Contracts Finder
- https://defra.bravosolution.co.uk
  Link to eSourcing Portal

## Notice URLs

- https://defra.bravosolution.co.uk/web/login.html

## Provenance

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