---
title: "Bill payments"
ocid: "ocds-b5fd17-11eb6d41-a724-4666-901e-ec24d1fd946d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11eb6d41-a724-4666-901e-ec24d1fd946d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11eb6d41-a724-4666-901e-ec24d1fd946d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11eb6d41-a724-4666-901e-ec24d1fd946d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORWICH CITY COUNCIL"
published: "2021-12-15"
---

# Bill payments

Buyer: NORWICH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-11eb6d41-a724-4666-901e-ec24d1fd946d

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## Summary

The procurement process involves Norwich City Council, which has awarded a contract for a bill payments service aimed at collecting council debtors' monies via PayPoint and the Post Office. The tender, classified under billing systems with a value of £320,000, was completed with the contract period commencing on 1st December 2021 and set to conclude on 30th November 2025. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 23rd September 2021.

This tender presents significant opportunities for businesses in the services sector, particularly those specialising in payment solutions and billing systems. Small and medium-sized enterprises (SMEs) could find this contract advantageous, as the suitability criteria indicate a preference for such businesses. Overall, companies that can deliver efficient and reliable bill payment services are well-suited to compete in this contracting opportunity.

## Notice

The bill payments service covers the collection of the council debtors' monies via PayPoint (PP) and Post Office (PO).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eec88122-560a-4164-ac11-525bbab41b26 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2021 |
| Submission deadline | 23 Sep 2021 |
| Future notice date | Not specified |
| Award date | 22 Sep 2021 |
| Contract period | 1 Dec 2021 - 30 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £320,000 |
| Lots value | Not specified |
| Awards value | £320,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORWICH CITY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR2 1NH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Mancroft |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALLPAY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48444100 - Billing system

## Release History

- 15 Dec 2021 at 10:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eec88122-560a-4164-ac11-525bbab41b26

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eec88122-560a-4164-ac11-525bbab41b26
  15th December 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11eb6d41-a724-4666-901e-ec24d1fd946d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11eb6d41-a724-4666-901e-ec24d1fd946d.json.