---
title: "2021-164 Consumer Tracking Research"
ocid: "ocds-b5fd17-11f507a5-e611-4859-86f6-57e3cdbc3262"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11f507a5-e611-4859-86f6-57e3cdbc3262"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11f507a5-e611-4859-86f6-57e3cdbc3262.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-11f507a5-e611-4859-86f6-57e3cdbc3262.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2022-02-03"
---

# 2021-164 Consumer Tracking Research

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-11f507a5-e611-4859-86f6-57e3cdbc3262

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## Summary

Ofgem is seeking research services through the tender titled "2021-164 Consumer Tracking Research," aimed at understanding domestic consumers' experiences in the energy market. The procurement process is currently in the Award stage, with a contract value of £111,500, following an open procedure. The contract period will commence on 31st March 2022 and run until 30th March 2024. This research is essential due to recent fluctuations in energy prices, and the end date for the submission of tenders was on 11th January 2022.

This tender presents significant opportunities for research agencies, particularly those specialising in quantitative research and market analysis. Businesses that have experience in conducting consumer surveys and data analysis, especially those in the research services industry, would be well-suited to compete. The insights generated from this project will not only aid Ofgem in adapting to market changes but also create avenues for agencies to showcase their capabilities and contribute meaningfully to the evolving energy landscape.

## Notice

This procurement is for tracking research into domestic consumers' energy market experiences and behaviours. Recent rises in energy prices and the subsequent failure of a number of energy suppliers has prompted a significant change in the energy market. Understanding consumers' awareness, perceptions and experience of these changes, as well as how they may impact engagement in the energy market in the future is critical to Ofgem's ability to respond and adapt to these changes. Ofgem requires an independent quantitative research agency with substantial experience of delivering quantitative research surveys. The supplier will be asked to: * Source research participants for each wave * Design the questionnaire (drawing on past surveys and Ofgem run qualitative research outputs) * Programme and implement the surveys for each wave * Conduct high quality data analysis to interpret findings from each wave * Deliver high quality publishable research outputs that will be an asset to Ofgem.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9836b13c-86b5-49e6-a35c-c150d3e76d6b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2022 |
| Submission deadline | 11 Jan 2022 |
| Future notice date | Not specified |
| Award date | 27 Jan 2022 |
| Contract period | 30 Mar 2022 - 30 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £114,937 |
| Lots value | Not specified |
| Awards value | £111,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BMG RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79315000 - Social research services

## Release History

- 3 Feb 2022 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9836b13c-86b5-49e6-a35c-c150d3e76d6b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9836b13c-86b5-49e6-a35c-c150d3e76d6b
  3rd February 2022 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB163671
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11f507a5-e611-4859-86f6-57e3cdbc3262. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11f507a5-e611-4859-86f6-57e3cdbc3262.json.