--- title: "SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service" ocid: "ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ROYAL BOROUGH OF GREENWICH" published: "2021-12-15" --- # SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service Buyer: ROYAL BOROUGH OF GREENWICH Current stage: Tender OCID: ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6.json) ## Summary The Royal Borough of Greenwich is initiating a procurement process for the contract titled "SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service." This contract, valued at £2.7 million, falls under the IT services category and will take place in England. The contract period is set to run from 20th June 2022 to 19th June 2029, with the potential for a 36-month extension. The tender is currently in the active phase, and interested parties must submit their proposals by the deadline of 31st January 2022. The procurement method employed is an open procedure, allowing for broad participation. This tender presents an excellent opportunity for software development companies specialising in revenue and benefits management solutions, as well as those with expertise in document management systems and hosting services. Given the duration of the contract and the significant value, organisations that can offer innovative, scalable solutions with a strong track record in similar projects would be well-suited to compete. Additionally, companies with a focus on social value considerations may find themselves at a competitive advantage, as these aspects are included in the evaluation criteria for this contract. ## Notice The contract is for the provision of a Revenues and Benefits Software Systems Solution including a Document Management system with hosting and associated services which covers the line of business systems and associated residents services, the hosting of those systems and the implementation of those systems including the implementation of the hosting solution. The contract length is initially for a period of 7 years and Royal Greenwich reserves the right to extend it on the same terms for a further period or periods of up to 36 months making a total possible contract period of 10 years. Full description of the service are provided in the tender pack. Additional information: This procurement will be managed electronically via the RBG Proactis e- tendering Suite. To participate in this procurement, participants shall first be registered on the eTendering Suite. If bidders have not yet registered on the eTendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ and click on the tab 'supplier registration'. Note: registration may take some time, therefore, please ensure that you allow enough time to register. Full instructions for registration and use of the system can be found at https://supplierhelp.due-north.com/ For technical assistance on use of the eSourcing Suite, please contact Proactis Helpdesk Freephone: 0345 0103503. Once registration is completed, the registered user will receive a notification email to alert them that this has been done. A registered user can express an interest for a specific procurement. This is done by looking at the opportunity's section and selecting the contract you want to tender for. As a user of the e-Tendering Suite, you will have access to Proactis e-Portal email messaging service which facilitates all messages sent to you and from you in relation to any specific Tender event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. All communications relating to this tender exercise must be via e-portal messaging system. No direct emails to officers will be answered unless you are having problems communicating through the portal. This process aims to improve audit trails as well as avoid duplication. Please note, social value considerations are included in this contract. Details are stated in the tender documents. Interested organisations who wish to participate in this tender exercise can access full documentation via the following link: https://royalgreenwich.proactishosting.com/ Click the tab 'opportunities' and look for: SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4ace76d6-67d7-4c26-aef5-7cd4f68d7696 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Dec 2021 | | Submission deadline | 31 Jan 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 19 Jun 2022 - 19 Jun 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,700,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ROYAL BOROUGH OF GREENWICH | | Locality | LONDON | | Post town | South East London | | Postcode | SE18 6HQ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI51 Bexley and Greenwich | | Local authority | Greenwich | | Electoral ward | Woolwich Arsenal | | Westminster constituency | Greenwich and Woolwich | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 15 Dec 2021 at 16:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4ace76d6-67d7-4c26-aef5-7cd4f68d7696 - 25 Nov 2021 at 18:10 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8cf836c6-c034-4c74-bbb6-f8dffcb37ac0 - 25 Nov 2021 at 18:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ddfd5260-88ac-41f3-bd81-473bd2d41daa ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4ace76d6-67d7-4c26-aef5-7cd4f68d7696 15th December 2021 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/8cf836c6-c034-4c74-bbb6-f8dffcb37ac0 25th November 2021 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/ddfd5260-88ac-41f3-bd81-473bd2d41daa 25th November 2021 - Opportunity notice on Contracts Finder - https://www.find-tender.service.gov.uk/Notice/029389-2021 Link to FTS Contract Notice Reference 2021/S 000-029389 ## Notice URLs - http://www.royalgreenwich.gov.uk/ - https://royalgreenwich.proactishosting.com/ - https://supplierhelp.due-north.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-11f871d3-527c-4e50-b980-38ae547b7bf6.json.