--- title: "Voids switching" ocid: "ocds-b5fd17-1216ea58-dfad-435e-8440-d856cd46d41c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1216ea58-dfad-435e-8440-d856cd46d41c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1216ea58-dfad-435e-8440-d856cd46d41c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-1216ea58-dfad-435e-8440-d856cd46d41c.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BLACK COUNTRY HOUSING GROUP LIMITED" published: "2020-12-11" --- # Voids switching Buyer: BLACK COUNTRY HOUSING GROUP LIMITED Current stage: Tender OCID: ocds-b5fd17-1216ea58-dfad-435e-8440-d856cd46d41c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1216ea58-dfad-435e-8440-d856cd46d41c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1216ea58-dfad-435e-8440-d856cd46d41c.json) ## Summary The Black Country Housing Group Limited is currently seeking a national energy supplier or broker to manage their voids switching process as part of their initiative titled "Voids switching." This procurement is categorised under services, specifically within the petroleum products and public utilities sector. The tender period closes on 15th January 2021 at 5 PM, with contracts anticipated to commence on 1st April 2021 and last until 31st March 2024. The geographical focus for this opportunity encompasses the West Midlands region of the United Kingdom, where the partnership oversees around 60,000 homes and experiences approximately 3,000 voids annually. This tender follows a limited procurement method with competitive quotations below the threshold. This tender offers a significant avenue for business growth, particularly for organisations specialising in energy supply and management. Businesses that can demonstrate a swift and efficient void switching process, along with strong data management capabilities, will find themselves well-positioned to meet the needs of the Black Country Housing Group. Furthermore, those with a commitment to renewable energy, competitive pricing, and a proven track record in social value programmes will also be highly competitive in this space. Interested parties are encouraged to submit a detailed statement reflecting their qualifications and processes by the stated deadline for optimum consideration. ## Notice About us Energyextra is a partnership of Housing Associations and Local Authorities. It was set up in May 2000 to give tenants easy access to cheaper gas and electricity and alleviate poverty, in particular fuel poverty. It is now constituted as a not for profit company, managed by a board of directors, who represent the partners, and meet on a regular basis. No director receives remuneration from the company and our surplus is devolved back to members to help them alleviate poverty with their own tenants. We have the following membership; Sandwell Council Dudley Council Accord Housing Association Wrekin Housing Group Black Country Housing Group Brighter Futures What we require The partnership has around 60,000 homes under it's portfolio and we require a national energy supplier or broker to a national supplier to manage a voids and supplier switching process whereby voids are defaulted to the chosen supplier. The partnership has approximately 3,000 voids per annum. What we are looking for in our chosen supplier or broker; An efficient and swift void switching process including efficient data management and responsive property supply. A process to ensure that void turnaround times are as short as possible with regard to closing down existing accounts, wiping debt from previous tenants, re-installing previously disconnected meters and the like Ability to deal with issues outside of normal processes quickly and efficiently for our voids teams Immediate benefit to our tenants when moving into their new property (i.e credit on meter, no standing charge period) A high quality service to our tenants Competitive pricing of energy to our tenants Supporting new tenants to switch from SVR to the best rate available according to their requirements whilst advising them that other suppliers are available to them on the open market Genuine social value programmes that will benefit our tenants Commercial returns to Energyextra from voids (not from direct sale of products or services to tenants) that we will re-invest back into our tenants and communities. Demonstrable commitment to your terms of service and self-reporting arrangements with a clear methodology covering compensation for non-compliance High levels of renewable energy supplied Flexibility of terms We will be scoring potential partners based on; Your track record and experience Your proposed void offer and process based on the above criteria. Please see attachment for details of scoring criteria. What we expect; In the first instance please submit a written statement of no more than 1,000 words stating how you will meet the above criteria. The board will then invite selected applicants to do a presentation to the board. Please submit your statement to peter.hoarle@bchg.co.uk by 15th January 5pm with the subject 'energyextra tender' Presentations to the board will be by Teams and will be conducted on Wednesday 3rd February ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b5a1b2b0-bf47-4978-bd7e-648902ff2951 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Competitive quotation (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Dec 2020 | | Submission deadline | 15 Jan 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2021 - 31 Mar 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BLACK COUNTRY HOUSING GROUP LIMITED | | Locality | ROWLEY REGIS | | Post town | Birmingham | | Postcode | B65 0EE | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | Blackheath | | Westminster constituency | Smethwick | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 09 - Petroleum products, fuel, electricity and other sources of energy - 65 - Public utilities ### Codes - 09000000 - Petroleum products, fuel, electricity and other sources of energy - 65000000 - Public utilities ## Release History - 11 Dec 2020 at 11:03 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b5a1b2b0-bf47-4978-bd7e-648902ff2951 - 11 Dec 2020 at 10:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b5a1b2b0-bf47-4978-bd7e-648902ff2951 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b5a1b2b0-bf47-4978-bd7e-648902ff2951 11th December 2020 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/351bffb6-bfea-401b-837e-56ba71e21552 Scoring matrix - http://www.energyextra.co.uk/ Website link - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b1cba33b-fdd5-407f-8a0f-27c702626f1a Scoring matrix ## Notice URLs - http://www.bchg.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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