---
title: "Provision of Accessibility Audit User Testing for DVLA Digital Services"
ocid: "ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2025-12-10"
---

# Provision of Accessibility Audit User Testing for DVLA Digital Services

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) in Swansea, Wales, has completed a procurement process for the "Provision of Accessibility Audit User Testing for DVLA Digital Services." This contract, identified under tender ID tender_425582/1338755, falls within the auditing services category (CPV code 79212000). It focuses on ensuring DVLA's digital services are accessible to individuals with specific needs or who use assistive technology, in compliance with WCAG 2.2 guidelines. The procurement followed a selective method as a call-off from a framework agreement. The tender, with a value of £75,000, had a deadline set for 11th December 2023, and the contract period is from 15th February 2024 to 14th February 2026, covering delivery in various locations, including the United Kingdom and beyond.

This contract presents significant opportunities for businesses specialising in digital accessibility and auditing services, particularly those experienced with the Web Content Accessibility Guidelines. Given its suitability for small and medium enterprises (SMEs), companies of this scale could find it advantageous for business growth and portfolio expansion. The supplier, Digital Accessibility Centre, has been awarded the contract, which highlights opportunities for collaboration or sub-contracting, especially for businesses capable of delivering compliance-focused digital user testing services on a large scale. Engaging in this project allows businesses to contribute to enhancing digital accessibility, a growing and vital industry sector.

## Notice

With a focus on accessibility - ensuring that DVLA Digital Services work for those who have specific needs or use assistive technology, DVLA aim to put a contract in place to user test and audit our services to ensure compliance (to minimum Accessible AA level) within WCAG 2.2 Web Content Accessibility Guidelines.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/932c9f48-b008-4f16-b4fc-98158eecea9a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2025 |
| Submission deadline | 11 Dec 2023 |
| Future notice date | Not specified |
| Award date | 25 Jan 2024 |
| Contract period | 15 Feb 2024 - 14 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79212000 - Auditing services

## Release History

- 10 Dec 2025 at 11:42 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/932c9f48-b008-4f16-b4fc-98158eecea9a
- 3 Apr 2024 at 14:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/932c9f48-b008-4f16-b4fc-98158eecea9a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/932c9f48-b008-4f16-b4fc-98158eecea9a
  3rd April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff3861b8-475e-4796-a9fb-9c998e28efd1
  Call of Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8c5bd97f-f23d-4034-9c39-0955ed7f152a
  Award Letter

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b.json.