---
title: "Managed service for i) HOPS and Asset Management System (AMS) ii) Card and Customer Manager System (CMS) iii) Customer facing internet portal and iv) user training"
ocid: "ocds-b5fd17-12bc8997-28c2-4598-af72-50b6db879d74"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-12bc8997-28c2-4598-af72-50b6db879d74"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-12bc8997-28c2-4598-af72-50b6db879d74.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-12bc8997-28c2-4598-af72-50b6db879d74.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAMSHIRE COUNTY COUNCIL"
published: "2020-10-29"
---

# Managed service for i) HOPS and Asset Management System (AMS) ii) Card and Customer Manager System (CMS) iii) Customer facing internet portal and iv) user training

Buyer: NOTTINGHAMSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-12bc8997-28c2-4598-af72-50b6db879d74

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## Summary

The Nottinghamshire County Council has initiated a procurement process for a managed service involving the HOPS and Asset Management System (AMS), the Card and Customer Manager System (CMS), a customer-facing internet portal, and user training. This open tender, valued at £100,000, is categorised under transport equipment and auxiliary products. The procurement process is currently in the award stage, with the contract period set to commence on 30th October 2020 and concluding on 29th October 2023. The tender period for submissions has already ended on 6th August 2020, and deliverables are required in the East Midlands region of the United Kingdom.

This tender presents a substantial opportunity for businesses in the transport and technology sectors, particularly those specialising in managed services and software solutions for asset and customer management systems. Companies that can offer innovative technological solutions, alongside user training capabilities, will be particularly well-suited to compete in this market. Businesses aiming to grow can leverage this contract by exploring related services or partnerships, especially as this award demonstrates the council's commitment to enhancing its digital infrastructure for customer interactions.

## Notice

Call off contract from Smart Ticketing Framework Agreement DN438896, Lot 1) Managed service for i) HOPS and Asset Management System (AMS) ii) card and Customer Management (CMS) iii) Customer facing internet portal and iv) user training

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/22b39eed-c905-478b-b7de-9f4937245594 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2020 |
| Submission deadline | 6 Aug 2020 |
| Future notice date | Not specified |
| Award date | 15 Sep 2020 |
| Contract period | 30 Oct 2020 - 29 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAMSHIRE COUNTY COUNCIL |
| Locality | NOTTINGHAMSHIRE |
| Post town | Nottingham |
| Postcode | NG2 7QP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF16 South Nottinghamshire |
| Local authority | Rushcliffe |
| Electoral ward | Trent Bridge |
| Westminster constituency | Rushcliffe |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNICARD |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation

### Codes

- 22450000 - Security-type printed matter
- 30160000 - Magnetic cards
- 34000000 - Transport equipment and auxiliary products to transportation

## Release History

- 29 Oct 2020 at 12:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/22b39eed-c905-478b-b7de-9f4937245594

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/22b39eed-c905-478b-b7de-9f4937245594
  29th October 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nottinghamshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-12bc8997-28c2-4598-af72-50b6db879d74. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-12bc8997-28c2-4598-af72-50b6db879d74.json.