---
title: "ecm_11975 Managed Enforcement Agency Services- DWP-Child Maintenance Service"
ocid: "ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-11-11"
---

# ecm_11975 Managed Enforcement Agency Services- DWP-Child Maintenance Service

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f.json)

## Summary

The Department for Work and Pensions (DWP) has completed a tender process for 'Managed Enforcement Agency Services' related to the collection of child maintenance arrears. The procurement falls under the services category, specifically classified as bailiff services, and covers several regions across the United Kingdom including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, and Wales. The procurement method was selective, conducted as a call-off from a framework agreement. The contract, originally valued at £571,750 plus VAT, was later amended to £686,750 plus VAT due to increased infrastructure development costs. The tender period ended on 20th May 2024, with the contract running from 10th June 2024 to 9th December 2025. This contract stage is already completed as it falls under the 'Award' update tag.

This tender presents growth opportunities for businesses in the enforcement agency sector, particularly for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), which are deemed suitable for this procurement. The DWP, functioning as the buyer, emphasises the significant demand for efficient and effective child maintenance collection services. Businesses experienced in managing debt recovery operations and equipped to provide nationwide coverage would be well-placed to compete in similar future tenders. The awarded supplier for this contract, Qualco UK Ltd, exemplifies the type of company suited to deliver these specialised services, demonstrating capabilities in dealing with large-scale enforcement assignments.

## Notice

Contract Variation: 7/11/24: Amendment of Contract Value due to Increased Infrastructure Development Costs under Public Contract Reg 72 (1) b: 72.-(1) Contracts and framework agreements may be modified without a new procurement procedure in accordance with this Part in any of the following cases:- (b)for additional works, services or supplies by the original contractor that have become necessary and were not included in the initial procurement, where a change of contractor- (i)cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, and (ii)would cause significant inconvenience or substantial duplication of costs for the contracting authority, provided that any increase in price does not exceed 50% of the value of the original contract; The Contract Value has been amended from PS571,750 Plus VAT to PS686,750 Plus VAT ----------------------------------------------------------------------------------------------------------------------------------------- Delivery of a Managed Panel of Enforcement Agency Services on behalf of the Department for Work and Pensions (DWP) related to the collection of child maintenance arrears from Parents who have responsibility for children.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/729d6d53-1d83-489d-8c55-1a7932314060 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2024 |
| Submission deadline | 20 May 2024 |
| Future notice date | Not specified |
| Award date | 6 Jun 2024 |
| Contract period | 9 Jun 2024 - 9 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £686,750 |
| Lots value | Not specified |
| Awards value | £591,750 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUALCO |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75242110 - Bailiff services

## Release History

- 11 Nov 2024 at 15:57 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/729d6d53-1d83-489d-8c55-1a7932314060
- 14 Jun 2024 at 20:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/729d6d53-1d83-489d-8c55-1a7932314060

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/729d6d53-1d83-489d-8c55-1a7932314060
  11th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/482d9f1c-5bbe-4368-9f95-bb9201cc3525
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5a66daa5-cf92-44e7-85ba-486be17c2657
  n/a

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-work-pensions/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-12bea062-60ec-471f-923f-084be3f3805f.json.