---
title: "Provision of service desk software"
ocid: "ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LICHFIELD DISTRICT COUNCIL"
published: "2022-09-13"
---

# Provision of service desk software

Buyer: LICHFIELD DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e.json)

## Summary

The Lichfield District Council has completed a procurement process for the provision of service desk software. The contract, valued at £117,977 GBP, was awarded to CDW LIMITED. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 30th April 2021, with the contract period running from 22nd June 2021 to 21st June 2024. The location is in the West Midlands, United Kingdom, and falls under the 'Industry specific software package' category.

This tender by Lichfield District Council for service desk software presents an opportunity for businesses, especially those in the software services industry, to engage in public procurement. Small and medium enterprises (SMEs) that specialise in industry-specific software solutions would be well-suited to compete. CDW LIMITED, the awarded supplier, has secured the contract and will be providing the service desk software to the council. Businesses looking to grow through public sector contracts can consider similar opportunities in the procurement of software services.

## Notice

LDC-080 Provision of service desk software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cd347291-63e7-44ad-b27b-bcfd9fcf1952 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2022 |
| Submission deadline | 30 Apr 2021 |
| Future notice date | Not specified |
| Award date | 24 May 2021 |
| Contract period | 21 Jun 2021 - 21 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £117,977 |
| Lots value | Not specified |
| Awards value | £117,977 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LICHFIELD DISTRICT COUNCIL |
| Locality | LICHFIELD |
| Post town | Walsall |
| Postcode | WS13 6YY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Lichfield |
| Electoral ward | Stowe |
| Westminster constituency | Lichfield |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 13 Sep 2022 at 13:14 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cd347291-63e7-44ad-b27b-bcfd9fcf1952
- 1 Jul 2021 at 13:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cd347291-63e7-44ad-b27b-bcfd9fcf1952

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cd347291-63e7-44ad-b27b-bcfd9fcf1952
  13th September 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-12db778e-e6a6-48ab-9ed8-cadb2552bc5e.json.