---
title: "Visitor study at Whitby Abbey, Eltham Palace and Audley End - AWARD"
ocid: "ocds-b5fd17-132bbcd4-3c45-40ae-b581-82ed1f956d27"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-132bbcd4-3c45-40ae-b581-82ed1f956d27"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-132bbcd4-3c45-40ae-b581-82ed1f956d27.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-132bbcd4-3c45-40ae-b581-82ed1f956d27.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HISTORIC ENGLAND"
published: "2024-08-22"
---

# Visitor study at Whitby Abbey, Eltham Palace and Audley End - AWARD

Buyer: HISTORIC ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-132bbcd4-3c45-40ae-b581-82ed1f956d27

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## Summary

Historic England has awarded a contract for a visitor study at Whitby Abbey, Eltham Palace, and Audley End. The contract, which falls under the industry category of surveying services (CPV 71355000), was awarded to Darmax Research Limited. The procurement process was an open procedure with the key procurement dates including the tender submission deadline on 12th August 2024, the contract start date on 19th August 2024, and the expected project completion by 18th December 2024. The awarded contract value is £12,040 GBP and the main procurement category is services.

This tender creates significant opportunities for businesses specialising in data collection and qualitative research, particularly those experienced in conducting face-to-face interviews. Small to medium-sized enterprises (SMEs) with capabilities in customer survey services (CPV 79342310) and surveying services (CPV 79311000) would be well-suited to compete, given the focus on delivering economically advantageous tenders within a capped budget of £15,000. The project offers a valuable opportunity to work with a prominent public organisation, potentially leading to future contracting prospects within the heritage sector.

## Notice

1. Historic England invites organisations to submit tenders for undertaking data collection for a qualitative study focused on understanding the motivations behind visitors' choices to visit Whitby Abbey, Eltham Palace, and Audley End. The target demographic encompasses visitors to these three historic sites. 2. The primary aim of this study is to gain in-depth insights into the reasons why visitors choose to visit these sites, including their experiences, whether the visit was part of a multi visit, and perceptions of the heritage value of these locations. 3. The length of the survey will be around 15/20 questions. These questions will mostly be close ended, asking demographic, trip information, travel costs and time, site experience. 4. Participating organisations are tasked solely with the execution of the survey interviews. The responsibilities exclude the formulation of the interview and the subsequent analysis of collected data, which will be undertaken by Historic England. 5. Historic England will design the interview guide and then use the data collected to conduct the analysis. 6. The successful bidder will conduct face-to-face interviews aimed at a representative sample of visitors at each of the three sites, aiming to capture detailed qualitative insights into the visitors' motivations and experiences. 7. The face-to-face interviews are expected to have all been conducted by the 7th October, 2024. 8. The budget for this project is capped at ?15,000 excluding VAT for the period of the contract. Proposals will be evaluated based on their ability to deliver within this budget, focusing on the Most Economically Advantageous Tender (MEAT) criteria. 9. Tenders should be submitted by the 12th of August 2024 by 09.30am with the contract start date on the 19th of August 2024 and the project expected to end by December 18th, 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/db4352c7-4083-44af-91ca-f9da4a36b1cf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2024 |
| Submission deadline | 12 Aug 2024 |
| Future notice date | Not specified |
| Award date | 20 Aug 2024 |
| Contract period | 18 Aug 2024 - 18 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £12,040 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENGLAND |
| Locality | WILTSHIRE |
| Post town | Swindon |
| Postcode | SN2 2EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Mannington and Western |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DARMAX RESEARCH |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71355000 - Surveying services
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79342310 - Customer survey services

## Release History

- 22 Aug 2024 at 15:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/db4352c7-4083-44af-91ca-f9da4a36b1cf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/db4352c7-4083-44af-91ca-f9da4a36b1cf
  22nd August 2024 - Awarded contract notice on Contracts Finder

## Provenance

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