---
title: "Provision of an IT Service Management System"
ocid: "ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2019-06-28"
---

# Provision of an IT Service Management System

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27

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## Summary

Essex County Council has awarded a contract for the provision of an IT Service Management System. This contract falls under the software package and information systems category and is located in the East of England. The procurement method used was a selective process, specifically a call-off from the Crown Commercial Services RM1557.10 gCloud 10 Framework Agreement. The contract was published on 28th June 2019, following its award on 13th June 2019, and is expected to cover a period from 26th June 2019 to 25th June 2021, with a total value of £350,449.

This opportunity may benefit businesses in the technology sector, particularly those specialising in IT service management solutions. Small and medium-sized enterprises (SMEs) are encouraged to engage, as the procurement process is well-suited for those with the agility to provide tailored software services under public sector frameworks. Competitors in the field should be prepared to showcase their capability to deliver high-quality IT solutions that meet the specific needs of public sector clients.

## Notice

Contract awarded for the provision of an IT Service Management System awarded under Crown Commercial Services RM1557.10 gCloud 10 Framework Agreement following completion of the specified call off process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5b2302dd-2f80-42f8-a91b-20a126da7b03 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2019 |
| Submission deadline | 13 Jun 2019 |
| Future notice date | Not specified |
| Award date | 12 Jun 2019 |
| Contract period | 25 Jun 2019 - 25 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,449 |
| Lots value | Not specified |
| Awards value | £350,449 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1LX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Chelmer Village and Beaulieu Park |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AXIOS SYSTEMS PUBLIC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Jun 2019 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5b2302dd-2f80-42f8-a91b-20a126da7b03

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5b2302dd-2f80-42f8-a91b-20a126da7b03
  28th June 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1350598d-3bef-4bab-b2d1-81e0d4126b27.json.