---
title: "NHS 111: NHS Managed Services Telephony Infrastructure"
ocid: "ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2023-10-11"
---

# NHS 111: NHS Managed Services Telephony Infrastructure

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab.json)

## Summary

The NHS England awarded a contract for NHS Managed Services Telephony Infrastructure to Vodafone Limited. The procurement stage was selective, with a contract value of £45,000,000 in GBP. The tender period ended on 24th February 2021, and the contract period is from 31st January 2022 to 31st March 2025. The procurement process was completed on 4th February 2022, and the contract was published on 11th October 2023. The location for the contract is Quarry House, Leeds, LS2 7UE, United Kingdom, in the services industry category.

This tender for NHS 111 Telephony Services by NHS England provides opportunities for businesses in large-scale telecommunications network maintenance services. Businesses well-suited to compete are those experienced in telecommunication infrastructure maintenance services, with the capability to deliver services in England, United Kingdom. As the contract is a call-off from a framework agreement, businesses should prepare to offer efficient and reliable telephony services to meet the contract's requirements over the contract period.

## Notice

NHS 111 Telephony Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/916b498d-1f82-482a-951e-62eb000f52ee |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2023 |
| Submission deadline | 24 Feb 2021 |
| Future notice date | Not specified |
| Award date | 4 Feb 2022 |
| Contract period | 31 Jan 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £48,351,460 |
| Lots value | Not specified |
| Awards value | £45,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VODAFONE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32412100 - Telecommunications network
- 50332000 - Telecommunications-infrastructure maintenance services

## Release History

- 11 Oct 2023 at 14:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/916b498d-1f82-482a-951e-62eb000f52ee
- 25 Jan 2023 at 14:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6804130a-e8cc-432b-bd56-3306c170a7d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/916b498d-1f82-482a-951e-62eb000f52ee
  11th October 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6804130a-e8cc-432b-bd56-3306c170a7d3
  25th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1fc10333-6a72-4812-9aa6-d723edfcff9c
  SIGNED NHS 111 Vodafone contract (working redaction version) (v5 08 12 22)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1367d9ce-1d5a-4bcc-953a-5b100c3288ab.json.