--- title: "Customer Insight Services" ocid: "ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ALLIANCE HOMES" published: "2019-05-23" --- # Customer Insight Services Buyer: ALLIANCE HOMES Current stage: Tender OCID: ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e.json) ## Summary The procurement process involves Alliance Homes, a service provider headquartered in Portishead, North Somerset, which is seeking to contract Customer Insight Services for a period of two years, potentially extendable for another four years. The anticipated contract value ranges from £260,000 to £1,220,000 (ex VAT). This tender is currently in the Tender stage and will close on 25 June 2019. The procurement is conducted through an open procedure as per The Public Contracts Regulations 2015, specifically in the service industry category, which includes a focus on survey services and their related analysis, conduction, and design. This opportunity presents substantial avenues for business growth, particularly for small and medium-sized enterprises (SMEs) specialising in survey and customer insight services. Suppliers with expertise in conducting and analysing surveys could find this tender suitable and beneficial, enabling them to establish longer-term contracts with Alliance Homes and expand their portfolio within the public sector. Interested parties are encouraged to submit their proposals electronically through the designated platform. ## Notice This procurement is for the provision of Customer Insight Services. It is intended to place a resulting contract with one service provider for a period of two years with the possibility of two extensions each for a period of two years. It is anticipated that the value of any resulting contract will be between 260,000 GBP and 1,220,000 GBP (ex VAT). This procurement is being undertaken using the Open Procedure of The Public Contracts Regulations 2015. NSAH (Alliance Homes) Ltd, trading as Alliance Homes is the parent company of the Alliance Homes Group which comprises of: Alliance Homes (Ventures) Ltd, Alliance Living Care Ltd, Alliance Homes Rented Ltd, Alliance Homes Sales Ltd and Alliance Homes Partnerships Ltd. Any current or future member of the current Alliance Homes group of companies or any of its partnering organisations may contract through this procurement. Additional information: The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/alliancehomes/aspx/Home Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/alliancehomes/aspx/Home. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f047bbc3-861e-49ca-93af-76a2832a784a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 May 2019 | | Submission deadline | 25 Jun 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 9 Sep 2019 - 9 Sep 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,220,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ALLIANCE HOMES | | Locality | - | | Post town | Bristol | | Postcode | BS20 7AW | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK6 North Somerset, Somerset and Dorset | | ITL 3 | TLK61 North Somerset | | Local authority | North Somerset | | Electoral ward | Portishead East | | Westminster constituency | North Somerset | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311000 - Survey services - 79311100 - Survey design services - 79311200 - Survey conduction services - 79311300 - Survey analysis services ## Release History - 23 May 2019 at 15:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f047bbc3-861e-49ca-93af-76a2832a784a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f047bbc3-861e-49ca-93af-76a2832a784a 23rd May 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/alliancehomes/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.alliancehomes.org.uk - https://in-tendhost.co.uk/alliancehomes/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-139d0f85-a538-482e-89f8-eba06eb5564e.json.