---
title: "Provision of Social Prescribing Digital Solution to Support NHS Norfolk and Waveney Integrated Care Board (ICB)"
ocid: "ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2024-12-27"
---

# Provision of Social Prescribing Digital Solution to Support NHS Norfolk and Waveney Integrated Care Board (ICB)

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1.json)

## Summary

NHS Arden and Greater East Midlands Commissioning Support Unit has concluded the procurement process for the provision of a social prescribing digital solution to support NHS Norfolk and Waveney Integrated Care Board (ICB). Categorised under systems and technical consultancy services, the contract focuses on enhancing personalised care and support through a comprehensive digital platform. The project, with a contract period from 29th March 2024 to 28th March 2026, was executed via a selective procurement method calling off from a framework agreement. The procurement stage is now complete, with the award notice published on 27th December 2024. The total contract value awarded to Pungo Ltd TA Joy is £185,975.56, with services to be delivered in the East of England, specifically in the postal code NR1 2DH in Norwich, Norfolk.

This tender presents significant opportunities for businesses specialising in digital health solutions and systems integration. Companies adept at developing secure, scalable, and user-friendly platforms can leverage this contract to showcase innovative ways to enhance community health services through social prescribing. Businesses capable of providing continuous improvement, seamless integration with existing health services, and secure data handling are well-suited to compete. This project aligns with larger health objectives like addressing health inequalities and improving health equity, offering substantial growth potential for companies aligning their services to meet these critical healthcare challenges.

## Notice

Norfolk and Waveney Integrated care Board utilised the Health Systems Support Framework (HSSF) to procure a social prescribing digital platform to support resilience and maturity of social prescribing offers, whilst providing improvements to care for our community. The requirement emphasises the need for seamless integration, secure data handling, and continuous improvement to enhance personalised care and support for the community. Personalised Care and social prescribing form part of a targeted initiative by NHS England to address health inequalities by focusing on wider determinants such as debt, housing, isolation, and physical inactivity. Evidence has shown socio-economic factors, influencing health and well-being by 40%, outweighing other contributors like health behaviours (30%), clinical care (20%), and the built environment (10%). Moreover, integrating social prescribing with existing services in Norfolk and Waveney, aims to provide a centralised access point for digital devices, data, and support. This approach enhances reporting mechanisms, identifies gaps, and ensures inclusivity, particularly for those with protected characteristics or belonging to inclusion health groups, especially for patients at risk of digital exclusion. This service aligns with the Shared Care Record, establishing a Social Prescribing Digital Platform to facilitate seamless referrals to non-clinical provisions. The platform serves as a case management system for non-clinical activities and offers an overview of input and output. The goal is to streamline access to care, support proactive personalised care through integrated teams, and contribute to health equity. Further backed by two key recommendations for the health and care system: The publication of the Fuller Report: Next Steps for Integrating Primary Care (2022) gives a clear mandate for the contribution of non-clinical services in achieving the objectives of: * Streamlining access to care and advice * Providing more proactive, personalised care supported through a neighbourhood Integrated Team * Helping people to stay well for longer. The publication of the Hewitt review provides recommendations to support health equity and improvement though: * Empowering patients through the NHS app and new Citizen Health Accounts * Embed health promotion at all levels to improve population health and ensure the longer-term sustainability of the health and care system. Additional information: Initial term of 2 years with option to extend for up a further 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7d2cb713-086a-4767-912f-fbb92b7d0f75 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Dec 2024 |
| Submission deadline | 29 Feb 2024 |
| Future notice date | Not specified |
| Award date | 2 Apr 2024 |
| Contract period | 29 Mar 2024 - 28 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £185,975 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | NORWICH, NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PUNGO LTD TA JOY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services

## Release History

- 27 Dec 2024 at 12:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d2cb713-086a-4767-912f-fbb92b7d0f75

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7d2cb713-086a-4767-912f-fbb92b7d0f75
  27th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-139d7c29-c099-4266-bd6e-733df9af3ad1.json.