---
title: "Business Services Transformation"
ocid: "ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS IMPROVEMENTS"
published: "2019-02-19"
---

# Business Services Transformation

Buyer: NHS IMPROVEMENTS  
Current stage: Award  
OCID: ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026.json)

## Summary

The procurement process titled "Business Services Transformation" was initiated by NHS Improvements, located at Wellington House, 133-155 Waterloo Rd, Lambeth, London, England. This contract, classified under IT services (CPV code 72000000), involves the delivery of business change and effective collaboration programmes assisted by various management technologies. The procurement method employed was selective, with the tender period concluding on 1st August 2017. The award for this contract, valued at £3,100,000, was dated 12th October 2017, and the contract period spanned from 15th November 2017 to 14th November 2019.

This tender represents an opportunity for businesses in the IT services sector, particularly those specialising in consulting and software development, to engage with NHS Improvements and expand their service offerings. Small and Medium Enterprises (SMEs) are especially encouraged to participate, given their suitability categorisation in this procurement process. Companies with expertise in CRM, document management, and resource management technologies would find this opportunity particularly relevant, enabling them to showcase their capabilities and potentially secure future contracts within the public sector.

## Notice

Delivery of business change and effective collaboration programmes enabled by CRM, document management, records management and resource management technology

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a7f13b12-3569-4a45-b1b4-dc68ea57d62d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2019 |
| Submission deadline | 1 Aug 2017 |
| Future notice date | Not specified |
| Award date | 11 Oct 2017 |
| Contract period | 15 Nov 2017 - 14 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,100,000 |
| Lots value | Not specified |
| Awards value | £3,100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS IMPROVEMENTS |
| Locality | 133-155 WATERLOO RD, LAMBETH |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPGEMINI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Feb 2019 at 15:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7f13b12-3569-4a45-b1b4-dc68ea57d62d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a7f13b12-3569-4a45-b1b4-dc68ea57d62d
  19th February 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-13b3b1b5-b4ce-4ce6-9978-43c685e02026.json.