---
title: "SMS and Text Charges"
ocid: "ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORWICH CITY COUNCIL"
published: "2024-10-21"
---

# SMS and Text Charges

Buyer: NORWICH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9

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## Summary

Norwich City Council has recently completed a procurement process for SMS and text message services to communicate with residents of the City of Norwich. The contract, awarded on 29 July 2024, via a selective Call-off process from the G-Cloud 13 framework with Crown Commercial Services (CCS), is classified under "Electronic message services" (CPV 64216100). The awarded contract is valued at £75,000 with a potential extension, which could bring the total value up to £100,000. The procurement, suitable for SMEs but not VCSEs, involves service delivery to the East of England, United Kingdom, from September 2024 to September 2027, with a possible one-year extension.

This tender presents a marked opportunity for businesses specialising in electronic communication services, particularly those within the SME sector. Offering a considerable contract value and the potential for extended service delivery, companies with expertise in bulk SMS and unique text messaging solutions are well-suited to compete in similar future tenders. Involvement in a government tender like this can elevate a company's profile, ensure steady revenue streams, and provide a solid foundation for growth within the public sector.

## Notice

SMS text services are used to enable the council to communicate with residents of the City of Norwich whose mobile telephone number is already held on file. The text messages are used for Business Reasons and can be unique one-off text messages or bulk SMS communications for notifications as below. Customers can opt out at any time. The contract has been awarded via a Call-off process from G-Cloud 13 framework with Crown Commercial Services (CCS).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/207ffb84-b28e-499c-baf8-51d771cef0ef |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2024 |
| Submission deadline | 26 Jul 2024 |
| Future notice date | Not specified |
| Award date | 28 Jul 2024 |
| Contract period | 8 Sep 2024 - 8 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £75,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORWICH CITY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR2 1NH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Mancroft |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMMIFY UK LIMITED (ESENDEX |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64216100 - Electronic message services

## Release History

- 21 Oct 2024 at 15:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/207ffb84-b28e-499c-baf8-51d771cef0ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/207ffb84-b28e-499c-baf8-51d771cef0ef
  21st October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9.json.