---
title: "MLCSU Service Desk Digital Telephony"
ocid: "ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MIDLANDS & LANCASHIRE C S U"
published: "2024-04-15"
---

# MLCSU Service Desk Digital Telephony

Buyer: MIDLANDS & LANCASHIRE C S U  
Current stage: Award  
OCID: ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc.json)

## Summary

The Midlands & Lancashire C S U has awarded a contract for the MLCSU Service Desk Digital Telephony, classified under Digital telephone exchanges. The contract, valued at £74,852.17 GBP, falls under the services category and was procured through the G Cloud 13 Framework. The contract period starts on 24th January 2024 and ends on 31st December 2024.

This tender, awarded to Digital Space Cloud Services Ltd, presents an opportunity for businesses specialising in digital telephony services to grow their operations. Small and medium enterprises (SMEs) would particularly find this tender suitable for competitive participation within the industry. The procurement process was initiated as a tender, and the contract award was made on 29th December 2023.

## Notice

Contract for Service Desk Digital Telephony - Contract reference Digital Space-SD002 --- Platform service ID number 559303613611566 - Digital Space Amazon Connect Administrative Extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0878c0f0-9e28-4306-9888-b1f726ed2963 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - G Cloud 13 Framework |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2024 |
| Submission deadline | 29 Dec 2023 |
| Future notice date | Not specified |
| Award date | 29 Dec 2023 |
| Contract period | 24 Jan 2024 - 31 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £74,852 |
| Lots value | Not specified |
| Awards value | £74,852 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDLANDS & LANCASHIRE C S U |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL SPACE CLOUD SERVICES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32552310 - Digital telephone exchanges

## Release History

- 15 Apr 2024 at 12:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0878c0f0-9e28-4306-9888-b1f726ed2963

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0878c0f0-9e28-4306-9888-b1f726ed2963
  15th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/7745c373-1376-4a71-a1c2-ed12b625c047

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-13c0db6b-3e95-4fc8-a7c6-9c0b766aa2fc.json.