---
title: "The Provision of Opentext Content Manager Support and Maintenance"
ocid: "ocds-b5fd17-13e1ed41-e322-4168-b1f8-84974c2a542f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-13e1ed41-e322-4168-b1f8-84974c2a542f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-13e1ed41-e322-4168-b1f8-84974c2a542f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-13e1ed41-e322-4168-b1f8-84974c2a542f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH & SAFETY EXECUTIVE"
published: "2026-03-25"
---

# The Provision of Opentext Content Manager Support and Maintenance

Buyer: HEALTH & SAFETY EXECUTIVE  
Current stage: Award  
OCID: ocds-b5fd17-13e1ed41-e322-4168-b1f8-84974c2a542f

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## Summary

The Health & Safety Executive (HSE) has completed the procurement process for "The Provision of Opentext Content Manager Support and Maintenance," a project classified under software-related services. This involves renewing support for HSE's OpenText Content Manager v23.4, with services to be delivered across England, Scotland, and Wales. The procurement method was selective, utilising a call-off from a framework agreement. The tender period concluded on 21st January 2026, with the contract commencing on 1st March 2026 and set to end on 28th February 2027. The award was published on 25th March 2026, confirming that Oyster IMS will provide the services valued at £370,000.

This tender presents growth opportunities for SMEs, specifically those specialising in software and IT support services. Given the nature of the project, businesses with expertise in managing and maintaining on-premise software installations would be particularly well-suited to compete. Companies operating within the United Kingdom and adept at providing regional service delivery across its various locales could find this to be a lucrative contract. Although the contract has already been awarded, similar future opportunities may arise, offering business growth potential in the software services sector.

## Notice

HSE has an on-premise installation of OpenText (formerly known as Microfocus) Content Manager v23.4 alongside the 'Content Manager Web App' version. HSE needs to renew the support for the existing Content Manager installation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b740b5b6-4d7a-4071-ac5f-848787edc30a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2026 |
| Submission deadline | 21 Jan 2026 |
| Future notice date | Not specified |
| Award date | 21 Jan 2026 |
| Contract period | 1 Mar 2026 - 28 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £370,000 |
| Lots value | Not specified |
| Awards value | £370,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH & SAFETY EXECUTIVE |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L20 7HS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Linacre |
| Westminster constituency | Bootle |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OYSTER IMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 25 Mar 2026 at 10:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b740b5b6-4d7a-4071-ac5f-848787edc30a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b740b5b6-4d7a-4071-ac5f-848787edc30a
  25th March 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0a27fde6-03ce-4db2-a096-9b62713e296c
  Redacted contract as signed

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-13e1ed41-e322-4168-b1f8-84974c2a542f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-13e1ed41-e322-4168-b1f8-84974c2a542f.json.
