---
title: "ICT Granicus - Firmstep"
ocid: "ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PETERBOROUGH CITY COUNCIL"
published: "2020-07-27"
---

# ICT Granicus - Firmstep

Buyer: PETERBOROUGH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18.json)

## Summary

The procurement process involves Peterborough City Council seeking a suitable software package under the title "ICT Granicus - Firmstep." This contract falls within the IT services industry, specifically focusing on software packages and information systems, and is located in the East of England, United Kingdom. The procurement method used is a selective approach, whereby suppliers are invited through a call-off from a framework agreement. The tender was awarded on 29 April 2020, and the contract period is set to commence on 1 June 2020, concluding on 31 May 2021. The total value of the awarded contract is £29,325.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) specialising in IT services, particularly those with expertise in software development and strategic integrations. Businesses that can provide similar software solutions or possess relevant functionality aligning with the council's needs in social care and service desk operations will be well-positioned to compete in future tenders. Collaborations with other local authorities, such as Cambridgeshire County Council, could also enhance the competitive advantage.

## Notice

The council has in place a number of forms packages that provide differing functionality to services and historically best fit has been used as a guide rather than overall strategic fit. The council has been looking to find a strategic fit package for some time and has opted for Granicus Firmstep to fulfil that role. It is currently in use with Cambridgeshire County Council (CCC) and there are synergies in form usage across both authorities, particularly in the Social care areas. PCC plan to implement those forms on the new platform at the earliest opportunity. This will save both time and money as only a reskin will be required. There are some projects in place now that also require PCC to use Firmstep alongside CCC. They are: 1. The reuse of forms in use by the Covid-19 Co-ordination Hub. They sit across both organisations and should be licenced as such. 2. The development of an interim Service Desk system for PCC using Firmstep.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3883904d-c45d-4c8e-8a25-39d4ba7e24ef |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2020 |
| Submission deadline | 29 Apr 2020 |
| Future notice date | Not specified |
| Award date | 28 Apr 2020 |
| Contract period | 31 May 2020 - 31 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,325 |
| Lots value | Not specified |
| Awards value | £29,325 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PETERBOROUGH CITY COUNCIL |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE2 8TY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Fletton and Stanground |
| Westminster constituency | North West Cambridgeshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jul 2020 at 13:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3883904d-c45d-4c8e-8a25-39d4ba7e24ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3883904d-c45d-4c8e-8a25-39d4ba7e24ef
  27th July 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-13f14272-3575-4a72-b2c9-646da276fc18.json.