---
title: "P-0125 Warden Call Telecare Service"
ocid: "ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MANCHESTER CITY COUNCIL"
published: "2025-04-17"
---

# P-0125 Warden Call Telecare Service

Buyer: MANCHESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02.json)

## Summary

Manchester City Council has completed the procurement process for the "P-0125 Warden Call Telecare Service". This contract, classified under the "Security services" industry category, involves the installation and maintenance of a telecare service that enables residents in independent living for older people schemes to access urgent support round the clock. The contract was directly awarded to Careium UK Limited and will be in effect from 1st April 2025 to 31st March 2030. The total contract value is £151,593, and the service will be delivered across England.

This tender represents significant opportunities for businesses involved in the provision of telecare and security services, particularly those that are capable of delivering robust and reliable support systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are specifically acknowledged as suitable for this type of contract, potentially allowing such organisations to expand their service offerings and enter new markets. Businesses specialising in innovative and responsive telecare solutions will find this contract especially beneficial for showcasing their capabilities and enhancing their market presence.

## Notice

The Warden Call service enables call functionality between residents and off site staff 24 hours a day, 7 days a week. This ensures that when the ILO is not on site our residents can still access urgent support at any time. This is installed at all independent living for older people schemes (formally Retirement Housing Schemes)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/90c4fa6e-2d09-4849-bc3c-73783640e432 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2025 |
| Submission deadline | 30 Mar 2025 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £151,593 |
| Lots value | Not specified |
| Awards value | £151,593 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER CITY COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 2LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREIUM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 17 Apr 2025 at 10:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/90c4fa6e-2d09-4849-bc3c-73783640e432

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/90c4fa6e-2d09-4849-bc3c-73783640e432
  17th April 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.manchester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-13fc99f7-eb55-4699-9233-6bc17685ca02.json.