---
title: "Market Research - Online Customer Research Panel"
ocid: "ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL SAVINGS AND INVESTMENTS"
published: "2018-08-02"
---

# Market Research - Online Customer Research Panel

Buyer: NATIONAL SAVINGS AND INVESTMENTS  
Current stage: Award  
OCID: ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1.json)

## Summary

The National Savings and Investments (NS&I) has completed a procurement process for a contract titled "Market Research - Online Customer Research Panel," which falls under the research services category. The procurement was conducted through an open method and was awarded to suppliers based in Newcastle upon Tyne. The tender period concluded on 11 April 2018, with the awarded contract commencing on 25 July 2018 and running until 24 July 2019. The contract value was set at £80,000, with a minimum value of £60,000.

This procurement presents significant opportunities for market research agencies, particularly those with experience in establishing and managing online customer research panels. Businesses that specialise in research services, especially those offering bespoke solutions, would be well-matched to compete in this space. The nature of the project allows for collaboration and innovation, enabling agencies to leverage their expertise to meet the specific needs outlined by the NS&I.

## Notice

NS&I is seeking to engage a market research agency with previous experience in setting up and running bespoke customer online research panels which include community elements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/948bcd70-b0f7-40cb-b792-e1713616143e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Aug 2018 |
| Submission deadline | 11 Apr 2018 |
| Future notice date | Not specified |
| Award date | 14 Jul 2018 |
| Contract period | 24 Jul 2018 - 24 Jul 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £25,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL SAVINGS AND INVESTMENTS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1V 2QX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | EXPLAIN MARKET RESEARCH; EXPLAIN RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 2 Aug 2018 at 13:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/948bcd70-b0f7-40cb-b792-e1713616143e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/948bcd70-b0f7-40cb-b792-e1713616143e
  2nd August 2018 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=23697&B=NSANDI
  documents attached on EU supply portal
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/5255
  User / Company

## Notice URLs

- http://www.nsandi.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-14425ddd-2e7b-4470-9068-251b755caba1.json.