---
title: "R5721 Remote Processing Service"
ocid: "ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TOWER HAMLETS"
published: "2021-03-09"
---

# R5721 Remote Processing Service

Buyer: TOWER HAMLETS  
Current stage: Tender  
OCID: ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618

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## Summary

The Tower Hamlets Council in London is currently undertaking a selective procurement process for the tender titled "R5721 Remote Processing Service." This contract, which falls under the general public services category, has a total estimated value of £16 million. The tender period ends on 9 April 2021, while the contract duration spans from 1 September 2021 to 31 August 2025. The tender seeks to outsource various support services, including processing housing benefit claims and enforcement services, with its delivery addresses located throughout England.

This tender presents significant opportunities for businesses in the service sector, particularly those specialising in public services, debt recovery, and financial auditing. Small and medium-sized enterprises (SMEs) are strongly encouraged to apply, as the procurement structure is designed to accommodate their participation. Companies with expertise in social care calculations, local authority support services, and asset recovery are especially well-positioned to compete for these contracts, thereby facilitating potential growth within the public procurement landscape.

## Notice

Lot 1 Processing workload of claims for Housing Benefits; for Council Tax Support or Council Tax Reduction; for other local welfare payments; free School Meals; Local Authority educational grants; Local Authority social care calculations; determinations in respect of Social Fund Payments or similar; and determinations in respect of anyother means tested benefit calculations which may be the responsibility of the Council & its partners; Lot 2 Specialist Enforcement Services covering, High Court and County Court enforcement services including, Recovery of debt; Tracing services; Location of assets and asset recovery/realisation services; Registration of debts against property assets; charging orders and similar; Insolvency services. Lot 3 Accounts Payable, Payments, and Contract audit services which includes Complete a review of Council ledgers to identify, report and recover any amounts due to the Council by reason of; credit notes of credits due to the Council; payment errors; and VAT errors.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/60739f90-4a7b-479f-a41b-c86280c686ce |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2021 |
| Submission deadline | 9 Apr 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2021 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £16,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 2BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Poplar |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75110000 - General public services

## Release History

- 9 Mar 2021 at 17:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/60739f90-4a7b-479f-a41b-c86280c686ce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/60739f90-4a7b-479f-a41b-c86280c686ce
  9th March 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.towerhamlets.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618.json.