---
title: "Caseworker and floating support, meet and greet and intensive orientation support as required for ten refugee households in the Lancaster district."
ocid: "ocds-b5fd17-146da727-d09b-495d-b219-7e5fbe1d7860"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-146da727-d09b-495d-b219-7e5fbe1d7860"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-146da727-d09b-495d-b219-7e5fbe1d7860.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-146da727-d09b-495d-b219-7e5fbe1d7860.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LANCASTER CITY COUNCIL"
published: "2017-07-05"
---

# Caseworker and floating support, meet and greet and intensive orientation support as required for ten refugee households in the Lancaster district.

Buyer: LANCASTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-146da727-d09b-495d-b219-7e5fbe1d7860

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## Summary

The Lancaster City Council is seeking tenders for a project titled "Caseworker and floating support, meet and greet and intensive orientation support as required for ten refugee households in the Lancaster district." This procurement falls within the education and training services sector, as well as health and social work services, and community, social and personal services. The tender period concluded on 28 April 2017, with the contract period expected to commence on 19 June 2017 and last until 29 June 2018. The procurement method is an open procedure, whereby the contract will be awarded based on the Most Economically Advantageous Tender (M.E.A.T), assessing both cost and quality criteria.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with expertise in providing support services for refugee integration. Businesses that can demonstrate a capacity for casework, cultural orientation, and social assistance will be well-suited to compete for this contract. The anticipated scope of work includes pre-arrival services, on-site assistance during the refugees' arrival, and ongoing support for up to one year, making this a significant opportunity for organisations looking to contribute to community support initiatives while expanding their client base.

## Notice

1.1 Tenders are invited from appropriately qualified organisations that are capable of providing caseworker and floating support, meet and greet, and intensive orientation support as required to ten refugee households in the Lancaster district. 1.2 This service will be required to be carried out in line with the practice as detailed in Syrian Refugee Settlement: A guide for Local authorities, which is provided as a supplementary document to this. 1.3 The pre-arrival aspect of this requirements will be provided for one month prior to the arrival of our refugee households. 1.4 The meet and greet and intensive orientation aspects of this requirement will be provided for the arrival of our refugee households and for up to two weeks after arrival in mid July 2017. 1.5 Following the arrival period, the requirement is for ongoing casework and support to be delivered for one year. Part of your tender submission should be an exit strategy for the end of the contract. This should be in your method statement. 1.6 You must comply with these instructions in the preparation and submission of your tender. We will reject a tender that does not comply with these instructions in every material particular. 1.7 We will award the Contract based on the Most Economically Advantageous tender (M.E.A.T) for that area. 1.8 The evaluation will take into account Cost (i.e.: the price quoted) and quality and the contract will be awarded to the tenderer submitting the highest scoring bid, scored on the evaluation criteria set out in these documents. 1.9 You should only submit information that is about you, the tenderer. The tenderer is the organisation which would enter into a formal contract if your tender is successful. If you would form a partnership or consortium to deliver a contract, you must tender in the name of an identified lead organisation, which would take responsibility for the other partner organisations and enter into the formal contract if successful. This Lead organisation should be the tenderer and all information provided should relate to it unless stated otherwise. 1.10 Further details of our requirements under the Contract and other relevant information are provided in the Technical Specification at schedule 1 of this ITT. 1.11 Other than the officer named on page 2, no other person has the authority to give any information or make any representation about this ITT or anything else relating to the Contracts 1.12 We may issue supplementary documentation at any time during the tendering process to clarify any issue or amend any aspect of the ITT. We will do our best to make sure that all tenderers have the supplementary information. Any supplementary documentation would be deemed to form part of the ITT and would supplement and/or supersede the ITT to the extent indicated in it. 1.13 You should not submit additional documentation (including marketing material) unless we have asked for it. If you do submit any additional material that we

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ad1cddfa-7bed-4b0a-93ad-3b22fe2445a2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2017 |
| Submission deadline | 28 Apr 2017 |
| Future notice date | Not specified |
| Award date | 30 May 2017 |
| Contract period | 2 Jun 2017 - 3 Jun 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £71,998 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LANCASTER CITY COUNCIL |
| Locality | LANCASTER |
| Post town | Lancaster |
| Postcode | LA1 1PJ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD44 Lancaster and Wyre |
| Local authority | Lancaster |
| Electoral ward | Castle |
| Westminster constituency | Lancaster and Wyre |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLOBAL LINK |

## CPV Codes

### Divisions

- 80 - Education and training services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 80000000 - Education and training services
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 5 Jul 2017 at 11:04 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ad1cddfa-7bed-4b0a-93ad-3b22fe2445a2
- 3 Apr 2017 at 14:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ad1cddfa-7bed-4b0a-93ad-3b22fe2445a2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ad1cddfa-7bed-4b0a-93ad-3b22fe2445a2
  3rd April 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.lancaster.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-146da727-d09b-495d-b219-7e5fbe1d7860. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-146da727-d09b-495d-b219-7e5fbe1d7860.json.