---
title: "Customer First Training Programme"
ocid: "ocds-b5fd17-1475f149-bd62-4912-a520-30bc8be88090"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1475f149-bd62-4912-a520-30bc8be88090"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1475f149-bd62-4912-a520-30bc8be88090.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1475f149-bd62-4912-a520-30bc8be88090.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BERNESLAI HOMES LIMITED"
published: "2024-05-15"
---

# Customer First Training Programme

Buyer: BERNESLAI HOMES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-1475f149-bd62-4912-a520-30bc8be88090

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## Summary

The contract for delivering the Customer First Training Programme was awarded to RIGHTTRACK LEARNING LIMITED by BERNESLAI HOMES LIMITED. The tender had a procurement value of £30,550 and was classified under staff training services. It was a limited procurement with a competitive quotation process. The tender period ended on April 12, 2024, and the contract period is from May 1, 2024, to April 30, 2025, benefiting businesses in the Yorkshire and the Humber region.

Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete for this opportunity. Businesses offering training services who aim to provide innovative learning solutions can leverage their expertise to support BERNESLAI HOMES LIMITED in enhancing their staff's customer service skills. The Customer First Training Programme presents a chance for businesses to grow their service offerings and establish valuable partnerships within the region.

## Notice

A contract to deliver Customer First training services to Berneslai Homes staff to embed our values and to equip all staff with the knowledge and skills to cultivate our Customer First approach.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0c0cba46-b210-45c9-aa0f-900acfd07004 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2024 |
| Submission deadline | 12 Apr 2024 |
| Future notice date | Not specified |
| Award date | 28 Apr 2024 |
| Contract period | 30 Apr 2024 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,550 |
| Lots value | Not specified |
| Awards value | £30,550 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BERNESLAI HOMES LIMITED |
| Locality | BARNSLEY |
| Post town | Sheffield |
| Postcode | S70 2RD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RIGHTTRACK LEARNING |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80511000 - Staff training services

## Release History

- 15 May 2024 at 10:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0c0cba46-b210-45c9-aa0f-900acfd07004

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0c0cba46-b210-45c9-aa0f-900acfd07004
  15th May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1475f149-bd62-4912-a520-30bc8be88090. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1475f149-bd62-4912-a520-30bc8be88090.json.