---
title: "ITEP0970 - Employee communication and engagement tool"
ocid: "ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2025-09-05"
---

# ITEP0970 - Employee communication and engagement tool

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54.json)

## Summary

National Highways has completed a selective procurement process for an "Employee communication and engagement tool" under the industry category of IT software packages. The call-off from a framework agreement culminated in a contract valued at £21,400. National Highways, located in Guildford, England, acted as the buyer, while Forfront Limited has been awarded the contract. The procurement process concluded with the award being made active on 29th August 2025. The contract period will commence on 3rd September 2025 and will conclude on 2nd September 2028, covering locations across the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and the rest of the world.

This tender offers significant opportunities for companies engaged in IT software services, particularly those capable of providing innovative solutions for employee engagement platforms. While the procurement favours selective engagement through a framework, businesses that specialise in communication tools stand to gain substantial market exposure and growth, especially small and medium-sized enterprises (SMEs), given the buyer's suitability criteria for SMEs. Firms that excel in delivering bespoke software solutions that emphasise user interaction and engagement are well-positioned to compete in similar future tenders by aligning themselves with framework agreements.

## Notice

Employee communication and engagement tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8b2ee72e-750b-4735-a665-a7154a5e29c1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2025 |
| Submission deadline | 1 Sep 2025 |
| Future notice date | Not specified |
| Award date | 28 Aug 2025 |
| Contract period | 2 Sep 2025 - 2 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,400 |
| Lots value | Not specified |
| Awards value | £21,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FORFRONT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 5 Sep 2025 at 15:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8b2ee72e-750b-4735-a665-a7154a5e29c1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8b2ee72e-750b-4735-a665-a7154a5e29c1
  5th September 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54.json.