---
title: "Support and Maintenance of Mosaic Case Management System"
ocid: "ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BARNET"
published: "2025-07-30"
---

# Support and Maintenance of Mosaic Case Management System

Buyer: LONDON BOROUGH OF BARNET  
Current stage: Award  
OCID: ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e)  
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## Summary

The procurement process for the "Support and Maintenance of Mosaic Case Management System" has recently concluded under the awarding authority of the London Borough of Barnet. This contract focuses on the software maintenance and repair services of the Mosaic software used within Adult Social Care, with a total value of GBP 567,478.8. The procurement falls within the services category and concerns the region of London, United Kingdom. The procurement stage is at the award phase, with an active award published on 30th July 2025, following the tender period which ended on 10th July 2025. The contract will be active from 1st September 2025 to 31st August 2030. The procurement method was categorised as "Other", indicating a specialised approach tailored to the specific requirements of this service.

This tender offers substantial opportunities for businesses involved in software maintenance and repair, particularly those with expertise in systems supporting social care services. While the awarded supplier is Access UK Limited, larger-scale companies with a focus on maintaining complex software systems would be well-suited for similar future opportunities. Given the scope and extended contract period, businesses in this domain can look to expand their portfolios and establish long-term service relationships with public sector entities such as the London Borough of Barnet. It is an example of how specialised services in the public sector can drive business growth and visibility.

## Notice

Support and maintenance of Mosaic software used in Adult Social Care

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/35e9adff-2ace-4d8d-a1dd-6348bd6fe8d2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2025 |
| Submission deadline | 9 Jul 2025 |
| Future notice date | Not specified |
| Award date | 9 Jul 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £567,478 |
| Lots value | Not specified |
| Awards value | £567,478 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARNET |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW9 4EW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI71 Barnet |
| Local authority | Barnet |
| Electoral ward | Colindale North |
| Westminster constituency | Hendon |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 30 Jul 2025 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35e9adff-2ace-4d8d-a1dd-6348bd6fe8d2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/35e9adff-2ace-4d8d-a1dd-6348bd6fe8d2
  30th July 2025 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=967095150
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-15048a77-2062-4486-9e3e-deb537dce87e.json.