---
title: "Contract for the provision of Idox Uniform System Software License, Support and Maintenance"
ocid: "ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2023-04-25"
---

# Contract for the provision of Idox Uniform System Software License, Support and Maintenance

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2.json)

## Summary

The GATESHEAD COUNCIL has awarded a contract for the provision of Idox Uniform System Software License, Support and Maintenance. The contract is valued at £571,646.75 GBP and will last for 5 years with potential extensions. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 28th March 2023, and the contract period starts from 1st April 2023.

This tender presents an opportunity for businesses in the software support and maintenance services industry. Companies well-suited to compete are those experienced in providing software support services. The contract, awarded directly to IDOX SOFTWARE LTD, allows for potential business growth and collaboration with GATESHEAD COUNCIL. Businesses interested in the provision of software licenses, support, and maintenance services can leverage their expertise to engage in similar procurement processes.

## Notice

Contract to supply Software License, Support and Maintenance to the Idox Uniform System which Gateshead Council currently have in use. IDOX do not allow third parties to offer support and maintenance for this system. This is a direct award to IDOX for this provision under the Crown Commercial Services (CCS) Framework RM3821 Data and Applications Solutions (DAS) where our requirement is intrinsically linked to a system already within our organisation. The contract is for 3 years with 2 x 12 month extensions. The total value is for the full 5 year potential period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/53b20d9a-6a5e-487c-84b3-b4a5844e9a36 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2023 |
| Submission deadline | 28 Mar 2023 |
| Future notice date | Not specified |
| Award date | 27 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £571,646 |
| Lots value | Not specified |
| Awards value | £571,646 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72267000 - Software maintenance and repair services

## Release History

- 25 Apr 2023 at 11:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/53b20d9a-6a5e-487c-84b3-b4a5844e9a36

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/53b20d9a-6a5e-487c-84b3-b4a5844e9a36
  25th April 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.gateshead.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1549b424-4afd-4d8c-b944-293ba944c7e2.json.