---
title: "Metering and Billing Services (Housing Communal Areas)"
ocid: "ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2026-01-26"
---

# Metering and Billing Services (Housing Communal Areas)

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d

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## Summary

The procurement process, led by Birmingham City Council, involved sourcing a metering and billing solution for housing communal areas across 31 sites, encompassing approximately 1,500 properties. This contract falls under the services category with a specific focus on repair and maintenance services of gas meters (CPV code: 50411200). The procurement, carried out using an open procedure above threshold, has been completed with the award issued to Sycous Limited on 18th July 2025. The contract period spans from 1st October 2025 to 30th September 2030, located in the West Midlands, United Kingdom.

This tender presents significant business growth opportunities, particularly for SMEs and social enterprises that can deliver innovative and efficient metering solutions. Companies skilled in deploying transferable and reliable PAYG meter systems with a high meter read percentage, as well as those compliant with metering directives, are well-suited to compete and add value. Successful involvement could advance a firm's portfolio, establish expertise in housing services, and provide long-term collaborative prospects with public sector entities like Birmingham City Council.

## Notice

A requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties. The new heat network metering solution includes the following equipment: * Heat Meter * Payment Meter * In Home Display * Pre-payment Valve The new heat network metering solution must be: * Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money * Operate in Pay-As-You Go (PAYG) mode. * Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87f68bdf-2d1a-4809-904c-93d3f2b34755 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2026 |
| Submission deadline | 4 Apr 2025 |
| Future notice date | Not specified |
| Award date | 17 Jul 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,400,000 |
| Lots value | Not specified |
| Awards value | £1,604,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1BB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYCOUS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50411200 - Repair and maintenance services of gas meters

## Release History

- 26 Jan 2026 at 14:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/87f68bdf-2d1a-4809-904c-93d3f2b34755

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87f68bdf-2d1a-4809-904c-93d3f2b34755
  26th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-15605b11-d83a-48d1-af34-5d15c5ee799d.json.