---
title: "Micad HelpDesk FM Software"
ocid: "ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
published: "2026-02-10"
---

# Micad HelpDesk FM Software

Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc)  
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## Summary

The public procurement process for the "Micad HelpDesk FM Software" has been completed by the Kent Community Health NHS Foundation Trust, located in Ashford, England. This contract, classified under the helpdesk and support services sector (CPV 72253000), followed a selective procurement method via a call-off from a framework agreement. The tender was valued at £20,900.60 and encompassed services to be delivered within the United Kingdom, with the contract period starting on 23rd January 2026 and concluding on 22nd January 2028. The procurement stage reached the award phase on 5th February 2026, and details were published on 10th February 2026.

This opportunity presents significant growth potential for businesses specialising in helpdesk and support services, particularly those capable of delivering software solutions within the framework's criteria. While this procurement may not specifically target SMEs or VCSEs, the value and scope of the contract could appeal to established firms in the helpdesk industry seeking to leverage their expertise within the healthcare sector. Companies with a proven track record of managing and supporting healthcare-focused software solutions would be well-positioned to compete in similar future opportunities.

## Notice

Micad HelpDesk FM Software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7039322a-bbf0-468d-a7e7-9a6b283b9e95 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2026 |
| Submission deadline | 22 Jan 2026 |
| Future notice date | Not specified |
| Award date | 5 Feb 2026 |
| Contract period | 23 Jan 2026 - 22 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,900 |
| Lots value | Not specified |
| Awards value | £20,900 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST |
| Locality | ASHFORD, |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICAD SYSTEMS (U.K. |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services

## Release History

- 10 Feb 2026 at 11:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7039322a-bbf0-468d-a7e7-9a6b283b9e95
- 10 Feb 2026 at 11:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c8797199-60a6-4a30-9af2-7b3b5ed2bc84

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7039322a-bbf0-468d-a7e7-9a6b283b9e95
  10th February 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c8797199-60a6-4a30-9af2-7b3b5ed2bc84
  10th February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-15670c3f-6723-4365-b95d-a6e1d213d7fc.json.