---
title: "HMRC User Research Agency Requirements for Newcastle area"
ocid: "ocds-b5fd17-15831da4-9f9a-4f40-9aed-c440a3093473"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15831da4-9f9a-4f40-9aed-c440a3093473"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15831da4-9f9a-4f40-9aed-c440a3093473.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15831da4-9f9a-4f40-9aed-c440a3093473.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2020-02-19"
---

# HMRC User Research Agency Requirements for Newcastle area

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-15831da4-9f9a-4f40-9aed-c440a3093473

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## Summary

The procurement process for supplying user research participants in the Newcastle area has been completed, initiated by H M Revenue & Customs (HMRC). The tender was classified under research services with a total contract value of £300,000, funded through a selective procurement method utilizing a call-off from a framework agreement. The tender period ended on 29th October 2019, and the contract period began on 27th January 2020, lasting until 26th January 2022. The opportunity is located in the North East region of England, where HMRC is situated at Ralli Quays, Salford.

This tender creates significant opportunities for businesses specialising in user research services, particularly small and medium-sized enterprises (SMEs). Companies with expertise in acquiring and managing user research participants would be well-suited to engage in future contracts of this nature. The successful completion of this project offers insights into the requirements of HMRC, which could facilitate better alignment and proposal development for businesses looking to expand their involvement in public sector projects.

## Notice

Supply of user research participants in Newcastle and the North East region of England

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0ccb7c6f-68ff-4eaf-b430-b8110b883de6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2020 |
| Submission deadline | 29 Oct 2019 |
| Future notice date | Not specified |
| Award date | 17 Jan 2020 |
| Contract period | 27 Jan 2020 - 26 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERLAB |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 19 Feb 2020 at 10:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0ccb7c6f-68ff-4eaf-b430-b8110b883de6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0ccb7c6f-68ff-4eaf-b430-b8110b883de6
  19th February 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fce0cb40-ac3d-4922-b0a1-a66d73d07d85
  Redacted contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-15831da4-9f9a-4f40-9aed-c440a3093473. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-15831da4-9f9a-4f40-9aed-c440a3093473.json.