---
title: "HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT 2025"
ocid: "ocds-b5fd17-15a850c3-878f-40e0-847e-d58d343c72b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15a850c3-878f-40e0-847e-d58d343c72b6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15a850c3-878f-40e0-847e-d58d343c72b6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15a850c3-878f-40e0-847e-d58d343c72b6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2025-05-08"
---

# HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT 2025

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-15a850c3-878f-40e0-847e-d58d343c72b6

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## Summary

The Maritime and Coastguard Agency (MCA), based in Southampton, England, concluded a procurement process titled "HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT 2025," focusing on IT services related to hardware support integral to the National HM Coastguard Emergency Service. This tender, with a value of £97,206.91, was part of a further competition under the Crown Commercial Services RM6100 framework (Technology Services 3). The procurement, classified under the CPV code "72000000" (IT services: consulting, software development, Internet and support), covers services in the United Kingdom, British Overseas Territories, Channel Islands, Isle of Man, Europe, and the rest of the world. The contract period runs from 1st April 2025 to 31st March 2026, with the procurement process at the award stage, awarded to INSIGHT DIRECT (UK) LTD on 31st March 2025.

This tender presents substantial opportunities for businesses in the IT services sector, particularly those specialising in hardware support and manufacturer technical support. Companies that are part of framework agreements, especially SMEs, would benefit from engaging in similar opportunities provided by frameworks like the Crown Commercial Services RM6100. By participating in such selective procurement processes, businesses can secure contracts that bolster their portfolios and expand their market reach, particularly in government contracts associated with critical services such as emergency infrastructures.

## Notice

Requirement for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability. The asset list has been split into two Lots: LOT 1 - SUPPORT FOR ASSETS IN SERVICE LOT 2 - SUPPORT FOR ASSETS AT END OF SERVICE LIFE This opportunity was a Further Competition run under Crown Commercial Services RM6100 framework (Technology Services 3) open to all Lot 3B suppliers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a0e563b8-e043-45e5-a9d0-0e8aad60a309 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 May 2025 |
| Submission deadline | 27 Mar 2025 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £97,206 |
| Lots value | Not specified |
| Awards value | £97,206 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 May 2025 at 08:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a0e563b8-e043-45e5-a9d0-0e8aad60a309

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a0e563b8-e043-45e5-a9d0-0e8aad60a309
  8th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-15a850c3-878f-40e0-847e-d58d343c72b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-15a850c3-878f-40e0-847e-d58d343c72b6.json.