---
title: "A MANAGED SERVICE IN RESPECT OF VICTIM REFERRAL AND ASSESSMENT AND THE PROVISION OR CO-ORDINATION OF SPECIALIST SUPPORT SERVICES"
ocid: "ocds-b5fd17-15b0b2e5-95a7-4f32-9236-7a65bbd8375c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15b0b2e5-95a7-4f32-9236-7a65bbd8375c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15b0b2e5-95a7-4f32-9236-7a65bbd8375c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15b0b2e5-95a7-4f32-9236-7a65bbd8375c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LANCASHIRE CONSTABULARY"
published: "2017-01-13"
---

# A MANAGED SERVICE IN RESPECT OF VICTIM REFERRAL AND ASSESSMENT AND THE PROVISION OR CO-ORDINATION OF SPECIALIST SUPPORT SERVICES

Buyer: LANCASHIRE CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-15b0b2e5-95a7-4f32-9236-7a65bbd8375c

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## Summary

The procurement process involves the Lancashire Constabulary, seeking bids for a managed service related to victim referral and assessment, as well as the provision or co-ordination of specialist support services. The tender was initiated on 13th January 2017 and the contract is set to commence on 1st April 2017, lasting for three years with an option for a two-year extension. This contract falls under various categories, including health and social work services, with an estimated budget of £11,110,203. The procurement was conducted through an open procedure, and the deadline for tender submissions was 31st October 2016, covering various UK locations and addressing the needs of local public authorities. 

This tender presents significant growth opportunities for businesses specialising in social and community services, particularly those focused on victim support and related health services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find this contract particularly well-suited for their capabilities. Given the anticipated increase in referrals and the focus on improving accessibility in victim services, companies that can deliver effective, compassionate, and comprehensive support solutions will be well-positioned to compete in this procurement process.

## Notice

Experienced organisations are invited to tender for the provision of a managed service (under the Lancashire Victim Services brand), in respect of victim referral and assessment and the provision or co-ordination of specialist support services to the Police and Crime Commissioner for Lancashire. The contract will commence on 1st April 2017(or as soon as possible thereafter) for a period of 3 years, with an option to extend for up to a further 2 years. The Police and Crime Commissioner for Lancashire is the sole Contracting Authority though anticipates being supported by funding contributions from other local public authorities (including Lancashire County Council, Blackpool and Blackburn with Darwen Councils) in respect of domestic abuse and rape and sexual assault services. Police and Crime Commissioners (PCC) have responsibility for the commissioning of services to provide information, advice and support for victims of crime. The PCC's Police and Crime Plan identifies a clear set of priorities to support victims of crime and anti-social behaviour (ASB) and to protect and support vulnerable people. This provision of support services for victims of crime and ASB complements other initiatives from the PCC to provide resources for services for victims of Domestic Abuse and Child Sexual Exploitation as well as initiatives to reduce offending and re-offending. The current service provision is based on an estimate of 41,000 referrals into the general victim service in 2016/17 and a further 20,000 Domestic Abuse victims referred from the Constabulary or the Multi Agency Safeguarding Hub (MASH). It is also anticipated that the level of self-referrals will increase as referral routes are made more accessible and in line with increased awareness raising.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0755c9df-7026-4cbe-97af-525423d3bfd0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2017 |
| Submission deadline | 31 Oct 2016 |
| Future notice date | Not specified |
| Award date | 8 Jan 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £11,110,203 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LANCASHIRE CONSTABULARY |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR4 5SB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VICTIM SUPPORT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 79512000 - Call centre
- 85000000 - Health and social work services
- 85320000 - Social services
- 85323000 - Community health services
- 98000000 - Other community, social and personal services
- 98133100 - Civic betterment and community facility support services

## Release History

- 13 Jan 2017 at 09:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0755c9df-7026-4cbe-97af-525423d3bfd0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0755c9df-7026-4cbe-97af-525423d3bfd0
  13th January 2017 - Awarded contract notice on Contracts Finder

## Provenance

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