---
title: "1711 - Contract for the Provision of Hybrid Mailing Solution to NHS SCW 24-25"
ocid: "ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-07-16"
---

# 1711 - Contract for the Provision of Hybrid Mailing Solution to NHS SCW 24-25

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c

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## Summary

The NHS South, Central and West Commissioning Support Unit has completed the procurement process for the provision of a hybrid mailing solution under the title "1711 - Contract for the Provision of Hybrid Mailing Solution to NHS SCW 24-25". This procurement falls within the mail delivery services industry category and is based in the South West region of the United Kingdom. The process was carried out through a selective method via a direct award using the NHS Shared Business Services Framework, specifically under the Patient/Citizen Communications & Engagement Solutions Lot 6. This contract commenced on 24th December 2024 and will run until 30th September 2025, with a total value of £1,378,964 GBP. The award to Synertec Limited was published on 20th January 2025.

This tender presents substantial opportunities for large enterprises specialising in hybrid mailing solutions, as it was procured under a selective method from an established framework agreement. While the contract is not suited to SMEs or voluntary community social enterprises, it provides a lucrative engagement for firms capable of delivering comprehensive mail delivery services at a significant scale. Businesses with a robust framework in handling patient and citizen communications in the healthcare sector would be well-suited to consider similar opportunities within such framework agreements for business growth. The NHS SCW's contract aligns with public sector client demands, focusing on reliable and efficient mail service solutions for the healthcare sector.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for hybrid mailing solution to Synertec. This requirement has been procured via Direct Award utilising NHS Shared Business Services (SBS) Patient/Citizen Communications & Engagement Solutions Framework - Lot 6 Hybrid Mail

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f155e190-38dc-41db-b01c-d8138828107f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jul 2025 |
| Submission deadline | 8 Sep 2024 |
| Future notice date | Not specified |
| Award date | 23 Dec 2024 |
| Contract period | 23 Dec 2024 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,378,964 |
| Lots value | Not specified |
| Awards value | £1,378,964 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYNERTEC |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64121100 - Mail delivery services

## Release History

- 16 Jul 2025 at 15:20 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f155e190-38dc-41db-b01c-d8138828107f
- 20 Jan 2025 at 08:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f155e190-38dc-41db-b01c-d8138828107f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f155e190-38dc-41db-b01c-d8138828107f
  16th July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ac7990c4-1683-4532-b2cb-5208aad4f621
  Redacted contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c.json.