---
title: "SDM IHS 01 Apr 2020"
ocid: "ocds-b5fd17-15ff864f-4157-4c80-8c9c-d96991ea3c1c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-15ff864f-4157-4c80-8c9c-d96991ea3c1c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-15ff864f-4157-4c80-8c9c-d96991ea3c1c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-15ff864f-4157-4c80-8c9c-d96991ea3c1c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "METROPOLITAN POLICE SERVICE"
published: "2020-06-26"
---

# SDM IHS 01 Apr 2020

Buyer: METROPOLITAN POLICE SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-15ff864f-4157-4c80-8c9c-d96991ea3c1c

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## Summary

The Metropolitan Police Service is seeking support for ongoing application management through the tender titled "SDM IHS 01 Apr 2020." This initiative falls under the industry category of Information systems or technology planning services and is located within the United Kingdom. The procurement process is currently in the award stage, having completed the tender period which ended on 3rd April 2020, with contracts scheduled to commence on 17th April 2020 and concluding on 30th June 2020. The procurement method utilized was a limited process based on competitive quotations, with a contract value of approximately £50,000.

This contract presents a significant opportunity for businesses specialising in IT support and service management, particularly those experienced in managing enterprise application systems. Companies with a strong background in project management, ITIL accreditation, and the ability to work with multiple stakeholders, particularly in a high-pressure environment, will be well-suited to compete. The requirements include compliance with specific legislation and a focus on service delivery, making this a prime opportunity for firms looking to expand their public sector footprint.

## Notice

About the Opportunity: The MPS has developed a number of applications, including and enterprise service bus, in vehicle applications and various integration services. These applications are currently managed by the teams that developed the applications. Applications are transitioning into support. The structure, processes and resources within the existing teams needs to meet the ongoing support requirement. The existing applications and services need to be supported during transition to the live services and ongoing support is required. At the same time the support of the application maintenance and support of all applications needs to be formalised, maintained and supported. REQUIREMENT: * Project manage IVMA tablet refresh, swap 100 Dell tablets per month for Panasonic tablets, make sure there are sufficient Panasonic tablets and ancillary equipment available for this refresh. * Mange the software changes required to make IVMA tablets Section 109 compliant. * Hold monthly Section 109 workshops with the business to make sure they are fully informed and engaged in the proactive work being undertaken to make IVMA tablets Section 109 compliant. * Hold monthly service reviews to ensure In House Support team KPI's are met or exceeded. * Reduce the number of incidents each month by undertaking and driving through CSI initiatives. * Test and deploy new Splunk environment. * Support the business engagement to devise a complete Splunk auditing service for DPS. * Liaise with NCA to share data and provide consultancy for their Splunk security / audit environment. * Test and deploy Section 109 remediation before October 2020. * Test the BC/DR plan monthly whilst refining and updating. * Service delivery experience supporting teams of in excess of ten people delivering on-going operations support for mission critical applications. * ITIL accredited. * Service delivery experience of managing 3rd parties and 3rd party services. * Experience of Enterprise Service Architecture and Service Design experience. * Project management experience, ideally with Prince2 accreditation. * Overseeing resourcing scheduled for the support function to improve utilisation and enable cost reductions for live services. * Understanding and delivery of service level requirements. the procurement decision will be based on experience, cost and delivery time. please e-mail your responses to ayo.alfonso@met.police.uk https://www.met.police.uk (In House Support)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/580cc170-b7c1-457f-84fa-40005608f932 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jun 2020 |
| Submission deadline | 3 Apr 2020 |
| Future notice date | Not specified |
| Award date | 8 Apr 2020 |
| Contract period | 16 Apr 2020 - 30 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £45,750 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | METROPOLITAN POLICE SERVICE |
| Locality | LILLIE ROAD |
| Post town | South West London |
| Postcode | SW6 1TR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | West Kensington |
| Westminster constituency | Chelsea and Fulham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Q ASSOCIATES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222200 - Information systems or technology planning services

## Release History

- 26 Jun 2020 at 11:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/580cc170-b7c1-457f-84fa-40005608f932

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/580cc170-b7c1-457f-84fa-40005608f932
  26th June 2020 - Awarded contract notice on Contracts Finder
- https://www.competefor.com/business/viewOpportunityDetailsSupplier.html?id=48566435
  Please follow this link to view the notice.

## Notice URLs

- https://www.met.police.uk

## Provenance

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