---
title: "Software Support for Pro Support 24 x 7"
ocid: "ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL & EAST YORKSHIRE HOSPITALS NHS TRUST"
published: "2019-02-13"
---

# Software Support for Pro Support 24 x 7

Buyer: HULL & EAST YORKSHIRE HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd.json)

## Summary

The procurement process for "Software Support for Pro Support 24 x 7" was conducted by Hull & East Yorkshire Hospitals NHS Trust, with the contract awarded to Dell Corporation Limited. This contract falls under the industry category of software support services and is located in the Yorkshire and the Humber region of the United Kingdom. The procurement stage is complete, with the award date recorded on 1st January 2019. The contract is set to commence on 2nd January 2019 and will run until 1st January 2021, with a total contract value of £8,336. The procurement method used was selective, with a call-off from a framework agreement.

This tender presents solid opportunities for businesses operating in the software support sector, particularly those that can offer specialized services aligned with NHS requirements. Small and medium-sized enterprises (SMEs) are encouraged to participate, as they can leverage their agility and expertise to compete effectively in this contract against larger suppliers. Businesses with experience in IT solutions and support for healthcare services will find this opportunity particularly relevant for growth, enabling them to establish or enhance their relationships within the public sector.

## Notice

This notice is being posted to inform of the award of a contract to Dell Corporation for the software support for pro support 24 x 7. This award is being made under the Shared Business Services Framework Agreement: Link: IT Solutions (Networks, Software, Hardware & IT Services) (NHS/18/CR/WAB/8723) via a direct award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f79f5be9-8687-4b55-94fa-b2d4ac96f895 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2019 |
| Submission deadline | 1 Jan 2019 |
| Future notice date | Not specified |
| Award date | 1 Jan 2019 |
| Contract period | 2 Jan 2019 - 1 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,336 |
| Lots value | Not specified |
| Awards value | £8,336 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL & EAST YORKSHIRE HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 13 Feb 2019 at 16:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f79f5be9-8687-4b55-94fa-b2d4ac96f895

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f79f5be9-8687-4b55-94fa-b2d4ac96f895
  13th February 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-16029090-5808-42f8-b1eb-62f6484b9bcd.json.