--- title: "L24090-T-TC - Guest Journey Insights (Digital)" ocid: "ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON LUTON AIRPORT" published: "2024-07-26" --- # L24090-T-TC - Guest Journey Insights (Digital) Buyer: LONDON LUTON AIRPORT Current stage: Tender OCID: ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc.json) ## Summary London Luton Airport is seeking bidders for a 2-year framework to research Guest Journey Insights (Digital). This procurement, titled "L24090-T-TC," falls under the industry category of market research services (CPV: 79310000) and is currently at the tender stage. The procurement method is an open procedure (below threshold). The tender deadline is set for 9th August 2024 at 12:00 PM BST, with the contract period starting on 16th September 2024 and ending on 15th September 2026. The project is valued between £120,000 and £150,000 and will be conducted in the East of England, specifically in Luton, Bedfordshire (LU2 9LY). Interested parties are invited to express their interest via the LLA e-Tendering Portal. This tender provides a significant opportunity for businesses, particularly SMEs, to collaborate with a major UK airport and contribute to the enhancement of digital guest experiences. Companies with prior experience in similar research and the capacity to provide references will be well-suited to compete. Organisations from the public, private, and voluntary/community sectors, whether operating individually or as part of a consortium, are encouraged to apply. Successful bidders will benefit from a substantial contract, fostering business growth and strengthening their portfolios within the market research industry. ## Notice London Luton Airport are looking for bidders for a 2-Year framework to research Guest Journey Insights (Digital). We will be looking to award 2 suppliers to this framework. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/28ff0fb6-23a7-46a2-8528-95f0516fd683 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Jul 2024 | | Submission deadline | 9 Aug 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 16 Sep 2024 - 15 Sep 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £150,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON LUTON AIRPORT | | Locality | BEDFORDSHIRE | | Post town | Luton | | Postcode | LU2 9LY | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH21 Luton | | Local authority | Luton | | Electoral ward | Wigmore | | Westminster constituency | Luton South and South Bedfordshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79310000 - Market research services ## Release History - 26 Jul 2024 at 12:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/28ff0fb6-23a7-46a2-8528-95f0516fd683 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/28ff0fb6-23a7-46a2-8528-95f0516fd683 26th July 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/LLAOL/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/llaol ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc.json.