---
title: "Voice Activated Directory"
ocid: "ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "7 FORCES PROCUREMENT"
published: "2021-10-19"
---

# Voice Activated Directory

Buyer: 7 FORCES PROCUREMENT  
Current stage: Award  
OCID: ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0.json)

## Summary

The procurement process titled "Voice Activated Directory" was conducted by 7 Forces Procurement, aimed at acquiring a telecommunications system with a total contract value of £50,696. The procurement method used was a direct approach labelled as a single tender action, which occurred below the threshold. The tender phase concluded on 27th September 2021, while the awarded contract commenced on 29th September 2021 and is set to run until 28th September 2022. This contract was located in the South East region of the United Kingdom.

This tender presents an opportunity for large-scale telecommunications firms to expand their business within public sector contracts. Companies that specialise in multi-function voice application servers and have experience with automated call distribution or interactive voice response solutions will be particularly well-suited to compete for similar opportunities in the future. Engaging in such contracts can lead to sustained business growth and further partnerships with policing and other public services.

## Notice

Voice Activated Directory. ACD/IVR solution that is used extensively across Kent & Essex Police. The system is a multi-function voice application server, it uses a common directory, it's features are delivered via licensed modules.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ca1adf27-2e77-454c-9a47-24e772e24356 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2021 |
| Submission deadline | 27 Sep 2021 |
| Future notice date | Not specified |
| Award date | 27 Sep 2021 |
| Contract period | 28 Sep 2021 - 28 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,696 |
| Lots value | Not specified |
| Awards value | £50,696 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | 7 FORCES PROCUREMENT |
| Locality | - |
| Post town | Chelmsford |
| Postcode | CM2 6DN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Trinity |
| Westminster constituency | Chelmsford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32524000 - Telecommunications system

## Release History

- 19 Oct 2021 at 14:27 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca1adf27-2e77-454c-9a47-24e772e24356
- 19 Oct 2021 at 14:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca1adf27-2e77-454c-9a47-24e772e24356

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ca1adf27-2e77-454c-9a47-24e772e24356
  19th October 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1616d12b-ca7e-44e8-b729-a6e37fddf6e0.json.