---
title: "Demographic Community Surveys"
ocid: "ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH TRANSPORT POLICE"
published: "2024-08-29"
---

# Demographic Community Surveys

Buyer: BRITISH TRANSPORT POLICE  
Current stage: Award  
OCID: ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a

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## Summary

The British Transport Police (BTP) has completed a tender process for conducting demographic community surveys, with the aim of understanding passenger confidence, feelings of safety, and other crucial service aspects. This tender, identified as "BTP/CON/856", falls under the "Survey services" industry category and was carried out in London, England. The procurement method used was a selective call-off from a framework agreement, with the tender period ending on 5th June 2024 and the contract period running from 12th June 2024 to 11th June 2025. Notably, the contract, valued at £144,000, was awarded to Zencity via CDW (reseller) on 7th June 2024.

This tender presents a significant opportunity for businesses specialising in survey services, particularly those proficient in blending online platforms with traditional face-to-face engagement. The project, geared towards improving BTP’s service quality and public confidence, is well-suited for SMEs and organisations with experience in social research services. Smaller enterprises and VCSEs (voluntary, community, and social enterprises) that possess the relevant expertise and strategic delivery capabilities have promising prospects for similar future contracts given their fit for the suitability criteria set out by BTP.

## Notice

BTP has the need to conduct regular passenger confidence surveys with those using the network to gather their views on our service and understand their feelings of safety and issues important to them. To gather a greater response rate and a wider demographic pool of individuals, BTP need to change its approach to ensure that we can reach people through a mixture of online platforms as well as traditional face to face engagement. This survey process cannot be completed in-house either due to lack of resources, the specialist skills required and that based on past experiences we have a better uptake of responses when completed independently of the Police. This survey and results analysis activity aligns to the strategic objectives of the organisation and helps BTP improve its service to the public, improving confidence.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7347e8a0-70e8-4067-a578-7de649140e8d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2024 |
| Submission deadline | 5 Jun 2024 |
| Future notice date | Not specified |
| Award date | 6 Jun 2024 |
| Contract period | 11 Jun 2024 - 11 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £144,000 |
| Lots value | Not specified |
| Awards value | £144,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH TRANSPORT POLICE |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 9LN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Camden Town |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENCITY VIA CDW (RESELLER |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79315000 - Social research services

## Release History

- 29 Aug 2024 at 13:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7347e8a0-70e8-4067-a578-7de649140e8d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7347e8a0-70e8-4067-a578-7de649140e8d
  29th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-162f363f-1df5-4ab8-a006-dbdcaaacc56a.json.