--- title: "Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM),Business Process Outsourcing Services (BPO) and Systems Integration (SI)" ocid: "ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1.json" source: "Contracts Finder" current_stage: "Planning" buyer: "METROPOLITAN POLICE SERVICE" published: "2024-09-12" --- # Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM),Business Process Outsourcing Services (BPO) and Systems Integration (SI) Buyer: METROPOLITAN POLICE SERVICE Current stage: Planning OCID: ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-163ab309-f426-4fba-b547-57658ad83ba1.json) ## Summary The Metropolitan Police Service (MPS), based in London, is presently in the planning stage for a significant public procurement process titled "Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)". This engagement focuses on identifying suppliers for future contracting opportunities within the software package and information systems category. Key dates include the final engagement end date set for December 12, 2024. MPS is actively pursuing a comprehensive market engagement exercise to build and refine their solution and inform their commercial strategy. This procurement initiative, classified under CPV codes 48000000 (Software package and information systems), 72000000 (IT services: consulting, software development, Internet and support), and 79000000 (Business services), aims to replace existing ERP and RM solutions utilized by MPS, with current contracts expiring in 2027 and 2026, respectively. This tender offers numerous growth opportunities for businesses providing system integration, business process outsourcing, ERP technologies, and resource management solutions. Vendors from different tiers in the supply chain, including both single-specialism and multi-specialism outsource providers, are encouraged to partake, given the project's scale and complexity. Enterprises skilled in providing similar large-scale, data-sensitive service implementations for government or police organizations will find this particularly beneficial. Additionally, given the significant data handling requirements, participants will need to meet stringent cybersecurity and liability standards, including liability caps and cyber insurance. This allows businesses, including consortium bidders, an opportunity to collaborate on delivering a holistic solution, fostering innovation and improving service delivery within MPS’s essential shared services functions. ## Notice The Metropolitan Police Service (MPS) currently outsources transactional HR, Finance and Commercial services to Shared Services Connected Limited (SSCL), including the provision of the supporting ERP system (P-SOP). The current contract expires in September 2027. Additionally, MBS utilises Resource Management (a duties management solution) software from Zetron/NEC, with the current contract to expire December 2026. The MPS intends to re-procure this suite of services and solutions that support our frontline operations and underpin the delivery of an efficient and effective Shared Services function (both internal and through a BPO provider). Our objective is to deliver truly user centric end to end solutions, whilst getting the best value for money for the organisation. MPS is entering into a market engagement exercise to help test early hypotheses, build out our solution and inform our proposed commercial strategy. Given the scale and complexity of the requirement MPS is likely to consider consortium bids under a lead / master vendor approach. For the purposes of PME we are particularly interested in responses from: * System Integrators (SI's) * Business Process Outsource (BPO) Service Providers o Multi specialism Outsource (BPO) Service Providers o Recruitment Process Outsource (RPO) Service Providers o Payroll Outsource Service Providers * ERP technology solution providers * RM technology solution providers For the purposes of the pre-market engagement phase, MPS is keen to hear from vendors who may provide some or all of the above components and would not wish to limit responses to those solely from master vendors at this time. Therefore we encourage interest from various tiers in the supply chain. To ensure efficient use of respondents and MPS's time please consider the following prior to registration. This service is a business critical service which will involve the processing of a large amount of personal data in regard to our staff and officers. Therefore, MPS is likely to require supplier or sub-contractors to be able to agree to (as a minimum): o A general liability cap of PS20,000,000 o A liability cap in respect to loss or corruption of data and data breaches of PS20,000,000 o Cyber insurance covering losses as a result of cyber-attack and/or data breaches, of at least PS5,000,000. Respondents will have relevant experience in their area of expertise, e.g. at least three examples of when they have provided similar services of a similar value, scale, scope and complexity to a similar (or larger) sized government, police organisation or other organisation. Respondents capable of providing a significant number of vetted staff to enable them to provide this service Respondents will be required to allow MPS to undertake a full financial assessment Additional information: The initial market engagement has been conducted but further engagement in Resource Management is required, if you are interested please see COUPA event #1807. Short description The Metropolitan Police Service (MPS) is entering into a market engagement exercise to engage with potential suppliers of the MPS's future contracting opportunities for the supply of Met Business Services (MBS) solution which includes, * Business Process Outsourcing (BPO) Services, * Enterprise Resource Planning (ERP) Solution / Software, * Resource Management (RM) Solution/ Software, * Systems Integration Services (for the above scope). Open for NDA Submission - Now PME/IME pack issued to NDA suppliers from 7th August Recommended deadline for NDA Submission Deadline 23rd August 2024 by 14h00 PME/IME Submission Deadline 30th August 2024 by 14h00 **This part is closed**** ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Sep 2024 | | Submission deadline | Not specified | | Future notice date | 12 Dec 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | METROPOLITAN POLICE SERVICE | | Locality | LONDON | | Post town | North West London | | Postcode | NW6 6LT | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI72 Brent | | Local authority | Brent | | Electoral ward | Queens Park | | Westminster constituency | Queen's Park and Maida Vale | | Delivery location | TLI London | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security ## Release History - 12 Sep 2024 at 09:13 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 - 14 Aug 2024 at 08:57 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 - 8 Aug 2024 at 17:05 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 - 6 Aug 2024 at 12:48 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 - 29 Jul 2024 at 12:18 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 - 26 Jul 2024 at 12:31 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/98e71688-605a-4f67-b27b-b978db7b3c16 12th September 2024 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/02aa7734-c7f3-44b2-b63c-79fa36e322f9 The Metropolitan Police Service (MPS) is entering into a market engagement exercise to engage with potential suppliers of the MPS's future contracting opportunities for the supply of Met Business Services (MBS) solution which includes, * Business Process Outsourcing (BPO) Services, * Enterprise Resource Planning (ERP) Solution / Software, * Resource Management (RM) Solution/ Software, * Systems Integration Services (for the above scope). - https://metpolice.coupahost.com/quotes/requests/1756#event_settings_tab - https://supplier.coupahost.com/quotes/public_events?customer=metpolice - https://www.contractsfinder.service.gov.uk/Notice/Attachment/5d758c60-fb22-45dd-bad5-b0c1282ed8d2 Resource Management solutions being investigated ## Notice URLs - http://met.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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