---
title: "Service Management Platform for Corporate Services"
ocid: "ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT"
published: "2020-09-09"
---

# Service Management Platform for Corporate Services

Buyer: DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT  
Current stage: Award  
OCID: ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696.json)

## Summary

The procurement process, initiated by the Department for Digital, Culture, Media & Sport, involves the tender titled "Service Management Platform for Corporate Services". This contract falls under the IT services category, specifically focusing on consulting, software development, Internet, and support. The tender period concluded on 18th November 2019, while the contract itself commenced on 3rd February 2020 and is set to end on 3rd February 2021. The value of the contract awarded to FlyForm Limited amounts to £38,135 and was awarded on 27th November 2019. The procurement method used was selective, with the call-off taking place from a framework agreement.

This tender presents significant opportunities for SMEs, particularly those specialising in IT service management and software development. Businesses that excel in providing CRM solutions, fault logging, and asset management are well-suited to compete for future contracts that may arise from similar needs. By positioning themselves effectively in this market, companies can leverage this opportunity for growth while contributing valuable services to the public sector.

## Notice

DCMS require a single service operational tool which can provide the benefits of CRM, Fault logging, Asset Management, enhanced workflow and better automation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b12d1acd-eedf-4c2b-bf7a-9ccbc087c4b2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2020 |
| Submission deadline | 18 Nov 2019 |
| Future notice date | Not specified |
| Award date | 27 Nov 2019 |
| Contract period | 3 Feb 2020 - 3 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £38,135 |
| Lots value | Not specified |
| Awards value | £38,135 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Sep 2020 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b12d1acd-eedf-4c2b-bf7a-9ccbc087c4b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b12d1acd-eedf-4c2b-bf7a-9ccbc087c4b2
  9th September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1654063b-f6c4-420b-9484-cce20055d696.json.