---
title: "User Research Capability"
ocid: "ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2023-04-13"
---

# User Research Capability

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e.json)

## Summary

The Department of Health and Social Care (T&T) has awarded a contract for a User Research Capability in the services category. The procurement method used was selective, with a call-off from a dynamic purchasing system. The contract has a value of £364,000 and a tender period ending on 31st January 2021. The contract period runs from 1st February 2021 to 31st March 2021. The buying organisation is located at 39 Victoria Street, London, SW1H 0EU, United Kingdom.

This tender presents an opportunity for businesses involved in providing services related to user research, content design, and product development. Companies with expertise in business services like law, marketing, consulting, or security would be well-suited to compete for this contract. The Department of Health and Social Care (T&T) is actively engaging with suppliers, and businesses interested in contributing to innovative solutions tailored to user needs and behaviour are encouraged to participate in the procurement process.

## Notice

Design, and write content for, T&T services and products based on user needs and behaviour

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8910a34c-0307-4867-814f-04550eafc0a8 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2023 |
| Submission deadline | 31 Jan 2021 |
| Future notice date | Not specified |
| Award date | 10 Mar 2021 |
| Contract period | 1 Feb 2021 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £364,000 |
| Lots value | Not specified |
| Awards value | £364,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NOMENSA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 13 Apr 2023 at 16:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8910a34c-0307-4867-814f-04550eafc0a8
- 2 Jun 2021 at 11:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1e5c25c7-28e5-405a-8a6b-c8a4045df766

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8910a34c-0307-4867-814f-04550eafc0a8
  13th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1e5c25c7-28e5-405a-8a6b-c8a4045df766
  2nd June 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000klqZ/trJ61F3hu7JfPYG3MZefWF0VdwgOG3buQTkVbjUs6dc
  Nomensa - User Research RM1043.6-Call-off-contract Fully Signed_Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22dd5346-f740-4cf6-b115-dec6015e8446
  Nomensa - User Research RM1043.6-Call-off-contract Fully Signed_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-1660cd21-f1ae-4f0a-b541-09a49061ec2e.json.