---
title: "TD1526 - Framework for the Provision of Standard Home Care Services"
ocid: "ocds-b5fd17-1680db6a-4a66-4645-8f94-c2df36ce3c6a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-1680db6a-4a66-4645-8f94-c2df36ce3c6a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-1680db6a-4a66-4645-8f94-c2df36ce3c6a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-1680db6a-4a66-4645-8f94-c2df36ce3c6a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DERBY CITY COUNCIL"
published: "2021-07-28"
---

# TD1526 - Framework for the Provision of Standard Home Care Services

Buyer: DERBY CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-1680db6a-4a66-4645-8f94-c2df36ce3c6a

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## Summary

Derby City Council is procuring a framework for the provision of Standard Home Care Services, with a total potential value of £62,706,904.62 over four years. The tender is currently at the award stage, having been published on 18th December 2020, with a contract period starting from 1st June 2021 and ending on 31st May 2023. The services are aimed at residents of Derby City who are over 18 years old and have eligible care needs. Interested parties must submit their bids by 9am on 5th February 2021 through the specified e-tendering platform. The procurement method used is an open procedure above threshold, with the framework divided into four geographical lots.

This tender provides significant opportunities for small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs) that specialise in health and social care services. Applicants should be capable of providing personalised support plans and must hold Care Quality Commission (CQC) registration, demonstrating their ability to deliver quality care. Businesses with experience in domiciliary care, particularly those catering to clients with complex needs such as physical disabilities, mental health issues, or dementia, will be well-positioned to compete in this procurement process.

## Notice

Framework to provide Standard Home Care (domiciliary care) Services. Overview of Requirement Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: "These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits." Customers of Home Care Services will: * Be residents of Derby City * Be over the age of 18 years * Have eligible care or support needs as defined by the Council * Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive): * Physical disability or frailty, * Learning disability * Mental Health * Sensory Disabilities and/or Communication needs * Dementia or other cognitive difficulties Tenderers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Tenderers must have Care Quality Commission rating above 'Inadequate' in place for the delivery of personal care to be able to bid. Where a Tenderer is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can still submit a bid. If subsequently the rating is 'Inadequate', then the service Provider will be required to provide an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a timescale agreed with the Council. Additional information: Value The potential framework value is PS62,706,904.62 over four years. Contract Opportunities will only initially be for new Service requirements (care packages). The Council also reserves the right to review existing care packages and put these out as a Contract Opportunity under this Framework. The advertised contract value takes into account the possibility of reviewing and putting existing care packages out as Contract Opportunities, but there is no guarantee this will happen. Therefore, no guarantee of business value or volume can be given. Service Providers will have to form their own views as to the potential for such an arrangement. Framework Lots The framework is split into four geographical Lots. The Council intends to appoint the following number of Service Providers in each of the following Lots: Lot 1 - Central Locality = Three Service Providers (Value PS14,926,587.15) Lot 2 - West Locality = Four Service Providers (Value PS15,985,354.10) Lot 3 - East Locality = Three Service Providers (Value PS14,150,640.14) Lot 4 - South Locality = Three Service Providers (Value PS17,644,323.24) A Tenderer MUST state what Lots it is bidding for and their Lot preference. A Tenderer can bid for all four Lots or any number of Lots. A Tenderer can only be awarded a maximum of two Lots. Scores will be the same for Tenderers across all the Lots they bid for, though ranking might be different in different Lots if all Tenderers do not bid for all Lots. The Council also reserves the right to appoint fewer than the required number of Service Providers in each Lot, where each Tenderer has been awarded the maximum of two Lots and there are no other options to allocate a Service Provider to a particular Lot. The process for deciding how Lots are allocated to successful Tenderers is described further in the ITT document. Framework Operation The Council reserves the right to open a Lot or Lots and run a open competitive tendering process to replace existing Framework Service Provider due to failure/poor performance/material breaches etc. There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are capacity issues within that Lot. Further to the points above there will still be the rule that a Service Provider can only be awarded two Lots, so if a provider on this Framework already has two Lots, they will not be able to bid for an additional Lot. The initial Framework Term is two years. The maximum framework term is four years. Fees The Council has a set a maximum hourly rate for the provision of Home Care services as part of its Fee structure.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0692c99b-7298-4e47-9c72-0c14ac8f432b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2021 |
| Submission deadline | 5 Feb 2021 |
| Future notice date | Not specified |
| Award date | 5 Jul 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £62,706,905 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBY CITY COUNCIL |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 2FS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby South |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 7 |
| Supplier names | BHANDAL CARE; BWA HEALTH & CARE SERVICES; HALES GROUP; KEY 2 CARE; MEDILINE HOME CARE; NATIONWIDE CARE SERVICES; PROFAD CARE AGENCY |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 28 Jul 2021 at 10:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0692c99b-7298-4e47-9c72-0c14ac8f432b
- 8 Jan 2021 at 10:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ac0436f0-3b18-4a22-aaad-1f57dbf44b90
- 18 Dec 2020 at 15:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ac0436f0-3b18-4a22-aaad-1f57dbf44b90

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0692c99b-7298-4e47-9c72-0c14ac8f432b
  28th July 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/ac0436f0-3b18-4a22-aaad-1f57dbf44b90
  8th January 2021 - Opportunity notice on Contracts Finder
- https://www.eastmidstenders.org
  Link to e-procurement documents

## Provenance

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