---
title: "Provision of Service Desk Services - Hive implementation"
ocid: "ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MANCHESTER UNIVERSITY NHS FOUNDATION TRUST"
published: "2023-07-24"
---

# Provision of Service Desk Services - Hive implementation

Buyer: MANCHESTER UNIVERSITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416.json)

## Summary

The Manchester University NHS Foundation Trust has awarded a contract (ID: MFT22-0010) to ATOS IT SERVICES LIMITED for the "Provision of Service Desk Services - Hive implementation" in the software package and information systems industry category. The procurement method used was selective, with a call-off from a framework agreement. The tender had a contract period starting on July 20, 2022, and ending on January 19, 2023, with a total value of £1,721,875.20. The procurement stage was marked as complete, and the tender period ended on July 19, 2022. The Trust headquarters address is located at Cobbett House, Mri, Oxford Road, Manchester, North West, England.

This tender from Manchester University NHS Foundation Trust presents business growth opportunities for companies well-suited to provide service desk solutions in the software package and information systems sector. Small and medium-sized enterprises (SMEs) are particularly welcome to engage in this tender, which involved a direct award for a six-month desk service contract. The awarded supplier, ATOS IT SERVICES LIMITED, a large-scale company based in London, was selected through a selective procurement process. Businesses considering bidding should ensure compliance with the Trust's requirements and key dates around contract delivery and service provision.

## Notice

Call off contract signed through direct award for 6 month MFT desk service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f1dfc93-f186-4447-a52f-27be605d1c4e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2023 |
| Submission deadline | 19 Jul 2022 |
| Future notice date | Not specified |
| Award date | 18 Jul 2022 |
| Contract period | 19 Jul 2022 - 19 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,721,875 |
| Lots value | Not specified |
| Awards value | £1,721,875 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER UNIVERSITY NHS FOUNDATION TRUST |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M13 9WL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Ardwick |
| Westminster constituency | Manchester Rusholme |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Jul 2023 at 13:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f1dfc93-f186-4447-a52f-27be605d1c4e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9f1dfc93-f186-4447-a52f-27be605d1c4e
  24th July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4b3f5484-f3ef-4d04-b2f8-0a22b216c8fb

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-16873806-b90e-427c-88f3-780c44d3c416.json.